Mercedes-Benz of Boston - Service Center

The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More

Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever w Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships. More

We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! always. We can’t say enough about Albert. Five stars every time! More

Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction! More

Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news my car is being serviced and keeping me updated with any news More

I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you! More

The service was excellent good customer service the service rep was very knowledgeable and courteous service rep was very knowledgeable and courteous More

I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area. More

The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! More

The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep! More