Mercedes-Benz of Boston - Service Center
Somerville, MA
857 Reviews of Mercedes-Benz of Boston - Service Center
Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is always there to fill in the blanks. Always a pleasure and extreme convenient whether I leave with a loaner or chauffeured back and forth to my destination. More
My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your problems. I had the pleasure to have Schneider as my contact and advisor for my GLS450 and by the way I bought the car there. Excellent car. I would recommend Mercedes Benz of Boston as the place to go for your next purchase and Schneider is the Guy to ask for, trust me you won't regret it. More
Mike Robinson and the rest of the service team are top notch professionals. Great, efficient service every time, and always with a smile notch professionals. Great, efficient service every time, and always with a smile More
Dealership/ Ryan sales extremely happy with all services. From the repair to the loaner car everyone so professional and polite . Great experience thank you. From the repair to the loaner car everyone so professional and polite . Great experience thank you. More
MOB is one of the best dealerships i have ever dealt with, easy professional and friendly with, easy professional and friendly More
It's a great dealership good service,good customer service, the employee are friendly and they know what they doing service, the employee are friendly and they know what they doing More
The service is top notch. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. I have a gls and the loaner was the same so I didn’t have to worry about space for my 2 car seats. Definitely servicing my car here from now on. More
Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class issues, the speed and quality of repair was unbelievable. First class More
Ryan in the service department is amazing. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. More
Schneider has been my service consultant and is the most responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider be my consultant. More