Mercedes-Benz of Boston - Service Center

Annual service, performed professionally and very timely. Uber service was provided from and to the dealership courtesy of Mercedes Uber service was provided from and to the dealership courtesy of Mercedes More

Mike Robinson is a great Mercedes agent who does a thorough assessment of my car with the engineers and provides sound advice for my GLK350 - a great car to drive. thorough assessment of my car with the engineers and provides sound advice for my GLK350 - a great car to drive. More

The professionalism and attentiveness of the staff were evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentlema evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentleman that handles the loaner. The level of care and attention to detail truly exceeded my expectations. I highly recommend the team to anyone seeking outstanding service and a remarkable Mercedes experience More

Schneider and the Mercedes Benz team is the best around, turn around time is like no other. I will always service my vehicle there and recommend others as well! turn around time is like no other. I will always service my vehicle there and recommend others as well! More

You guys always did a good job! Always satisfied,always great,good job done everytime. Always satisfied,always great,good job done everytime. More

As always excellent service and big shout out to SCHNEIDER , he’s got to be great bonus to Mercedes SCHNEIDER , he’s got to be great bonus to Mercedes More

Friendly professional and the vehicle availability is great Very clean place fast turn around in service car great Very clean place fast turn around in service car More

Sales aside (which is top notch), my service consultant is 5 star - professional, courteous, knowledge, con-do/consumer centric brand ambassador. That attitude is shared amongst the entire staff from the m is 5 star - professional, courteous, knowledge, con-do/consumer centric brand ambassador. That attitude is shared amongst the entire staff from the moment you drive in to when you drive out. I would hire Schneider for a customer facing position in an instant. In essence he becomes the reason to buy another HC Mercedes. More

I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorted to the service desk, where I was offered coffee or water. My service advisor met with me shortly after, and the entire interaction was smooth and pleasant. I highly recommend this dealership for service needs. More

Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. appointment for getting the updates for the car and getting it picked up for our house. More