Mercedes-Benz of Boston - Service Center
Somerville, MA
860 Reviews of Mercedes-Benz of Boston - Service Center
Jimmy was fantastic! The dealership is top notch and have been client of Herb Chambers dealership for 30 years. The dealership is top notch and have been client of Herb Chambers dealership for 30 years. More
Shneider is so nice and friendly it is a pleasure to have him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pi him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pick up as fast as possible. More
Very professional, courteous, honest. My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! More
Jimmy is an exceptional service manager. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. More
My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety. and guiding me to what I needed to do next. The most Important issue to him was my family safety. More
Had an issue with my MB Van that was disabling it. They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the frie They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the friendly staff. While I no longer live in this area, I did for 25 years and always gave my business to them when I needed a new car and I highly recommend you do too, you won’t be disappointed. More
Went in to service my GLE53 AMG with Patrick Titshaw. I had an excellent experience as Patrick made the entire process as transparent as possible. I had an excellent experience as Patrick made the entire process as transparent as possible. More
Called and was able to have my car serviced that same day(Saturday) and received a loaner day(Saturday) and received a loaner More
Service department was attentive and handled the problem with ease. The service rep Jimmy was a pleasure to deal with. with ease. The service rep Jimmy was a pleasure to deal with. More