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Mercedes-Benz of Columbus
Columbus, GA
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,586 reviews
January 06, 2021
A place where all the people working know customer service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. More
by WILHELMINA_P
Verified Customer
January 05, 2021
I was monitoring a vehicle on their lot. The price dropped, and after i inquired about the vehicle Evelyn was well informed and very courteous. dropped, and after i inquired about the vehicle Evelyn was well informed and very courteous. More
by jason.pratt
Employees Worked With
January 04, 2021
Great customer service. Evelyn was our sales agent and she went above and beyond to take care of us.!!! I am completely satisfied with my experience and purchase of our new Mercedes 400 . I highly recomm she went above and beyond to take care of us.!!! I am completely satisfied with my experience and purchase of our new Mercedes 400 . I highly recommend this dealership. Everyone was professional and accommodating. More
by coleyb
January 03, 2021
The service is very good and I do not intend to go anywhere else but there is always room for improvement. I will see you the next time service is needed. anywhere else but there is always room for improvement. I will see you the next time service is needed. More
by RTB7910
December 31, 2020
Duane, Bob and their team are outstanding! I’ve got 5 Mercedes dealerships closer to my home and skip over them every time to get to those guys! Mercedes dealerships closer to my home and skip over them every time to get to those guys! More
by ziggy1953
Employees Worked With
Duane Hall, Bob Blauvelt
December 30, 2020
Malcolm and Rick did an outstanding job assisting me with the purchase of my new Mercedes GLE. I look forward to a long-term relationship. the purchase of my new Mercedes GLE. I look forward to a long-term relationship. More
by mussery0
December 30, 2020
Vehicle was repaired quickly as promised. I needed B1 service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. More
by darlenewilliam
Employees Worked With
Tyler Knowles
December 29, 2020
Wonderful service, care and professionalism through and through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. More
by EVANS.MIAH
Employees Worked With
Troy Reed, Jerry McIntyre, Tyler Knowles
December 26, 2020
Excellent customer service. Josh was efficient, knowledgeable and a pleasure to work with. This is our second purchase and both experiences were superior to other dealships. knowledgeable and a pleasure to work with. This is our second purchase and both experiences were superior to other dealships. More
by brewer1503
Employees Worked With
December 25, 2020
Evelyn was a pleasure to work with from start to finish. She worked around my schedule and made sure I knew how to work all of the bells and whistles on my new baby!! She worked around my schedule and made sure I knew how to work all of the bells and whistles on my new baby!! More
by xx.1166
