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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,605 reviews

July 01, 2019

Excellent experience Without a doubt the best experience I have ever had with a dealer buying a new car. No pressure, lots of help answering questions and genuinely nice p More

by JTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Jul 02, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at our dealership. We strive for an exceptional experience every time. We appreciate your business. Safe travels!

June 25, 2019

Very Diligent and professional. Straightforward; simple and no hassle purchase. No waste of time or push, agreed on price and was out in no time. Thanks you and will be back More

by RPatel8283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. Our goal is to offer an exceptional experience every time you walk through our doors. We appreciate your business. Safe travels.

June 09, 2019

Great service! Great service, as always. Everyone is very nice there and they washed my car for me also!! Yeay! There was some renovation going on at the time, but I More

by Mercedes Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 10, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We appreciate your business. Please reach out to us if you ever need anything. Safe travels.

June 07, 2019

Great Service The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always rep More

by BROOKSG1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Jun 10, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review and business. Please reach out to us if you ever need anything.

May 30, 2019

Superior Purchasing Experience Very pleased with the dealership and vehicle. Love how it handles and is very fun to drive. Great customer experience in purchasing my GLC 300. More

by cziebell8206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We're glad you're satisfied with your purchase and we appreciate your business. Please let us know if there's anything we can do for you. Safe travels.

May 28, 2019

Knowledgeable and polite. Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would More

by BKSDAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
May 28, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your Mercedes-Benz of Columbus experience. We make sure our customers are knowledgeable about the model of their cars before purchasing. We certainly hope you enjoy your new vehicle and please reach out if we can do anything for you. Thanks for your business.

May 17, 2019

Incredible Every experience I have had has been incredible. The customer service is superb. The effort put forth to help in my decision as to what model to pur More

by Linda Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We aim to match each customer with the model that mostly fits that customer. You should be confident and secure in your car-buying decision. We appreciate your business. Safe travels. Please reach out to us if you ever need anything.

May 15, 2019

Great Service My C300 was serviced in a timely and efficient manner. The Mercedes dealership offered shuttle service to take me to and from work. The shuttle was on More

by janis.clark40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. Our Service team strives to deliver the best customer service possible. Please reach out to us if you ever have any questions, comments, or concerns. Safe travels.

May 14, 2019

Exorbitant price! Charged for services NOT performed. Was told by employee the charges were automatically applied. My car was driven 14 miles without notifying me. Na More

by jbs1016alsq
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Mercedes-Benz of Columbus responded

Dear jbs1016alsq, Thank you for taking the time to write this review and for bringing this matter to our attention. We strive to exceed our customer's expectations and we are disappointed to hear about your experiences. We would like to regain your trust in our dealership by walking through each service performed on your vehicle as well as provide a complimentary wash and vacuum at your convenience. Please give us a call as soon as possible so that we can work to rebuild your confidence in our store. We sincerely appreciate your business and look forward to hearing from you. Sincerely, Nadie Martin (706) 256-6100

May 13, 2019

Outstanding service as Usual! Fully Satisfied Cistomer! In a regular basis. Always a joy to interact with any member of the team. Managed always give greeting of day and ensures More

by Imhotep4ya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We appreciate you doing business with us. We ensure that you're taken care of because you deserve it. We're looking forward to seeing you next time.

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