Mercedes-Benz of Columbus

Great Customer Service, Ask for Joshua Joshua was very knowledgeable about the vehicle, even though it was not a Mercedes. I found the car on-line and called prior to visiting the dealershi Joshua was very knowledgeable about the vehicle, even though it was not a Mercedes. I found the car on-line and called prior to visiting the dealership and one of the reasons I went to Mercedes-Benz of Columbus was Joshua. He was friendly and helpful. Joshua went above and beyond to make the experience enjoyable. More

Love Love Love Mercedes-Benz of Columbus My husband and I had the absolute best buying experience! My husband and I had specific needs when we went in to test drive a car, after deciding it w My husband and I had the absolute best buying experience! My husband and I had specific needs when we went in to test drive a car, after deciding it was not the car for us, we left the dealership. Within 30 mins Brittany Hope called us with an exact match for our needs! We love Mercedes-Benz of Columbus. Thank you for helping our family dreams come true!! More

G-Wagon purchase Had an excellent experience buying a car out of state. Bought a 2016 G-Wagon. Car was as promised. Dealt with Duane who was very professional through Had an excellent experience buying a car out of state. Bought a 2016 G-Wagon. Car was as promised. Dealt with Duane who was very professional throughout the process. More

Waste of time, money and effort!!! Don't bother!! The GSM was as insulting as they come. After almost 2 weeks of preparing my vehicle to be delivered and towed down to Mercedes-Benz of Columbus, spend The GSM was as insulting as they come. After almost 2 weeks of preparing my vehicle to be delivered and towed down to Mercedes-Benz of Columbus, spending money out of my pocket to have my vehicle towed over 124 miles just one way to be put in consignment, the vehicle arrives and when it wasn't to "their liking" I receive a phone call with insults about my vehicles condition, being hung up on, then basically told that they were doing this for us as a favor and that they never signed any contracts for consignment. I have the contract in hand as proof. "Doing me a favor"... Please... They were going to make 10% profit for consigning my vehicle when it sold. After I had explained that the funds of the sale of my vehicle were going to fund a SUV and help pay for my wife's cancer treatments, the GSM proceeds to tell me that he's a cancer survivor and had a rude tone in his voice like it didn't matter that my wife had cancer and was undergoing chemo. (Like he's heard this all before) Wow!!! Then he insults me with being a former GM and fixed operations director in the automotive business for almost 15 years. This guy has some freaking nerve. He denies receiving my car when it arrives, scares off the tow truck driver, talks smack about my car to the driver and lies about the present condition of my car saying that the passenger car door wouldn't open, when all he had to do was use the remote to simply unlock the door. Then he tells me that there's door dings, dents and scratches on both driver and passenger side door panels. Which there is not. before the car even left to go down to Columbus I took and sent almost 50 detailed photos and sent 3 detailed videos FULLY documenting the cars condition, service history, proof of celebrity ownership etc etc. They claim that my photos were deceiving. Lol. Too funny. Yeah, let me guess... I'm here to decieve you from Along anywhere between $3k-4K in profit that you're making off my car after 2 weeks of my money spent in prep, time and hard work. After my wife and I are completely dismissed. The GSM offered to have our vehicle towed back to us at the dealerships expense. That never happened and once again I'm out several hundred dollars for a huge waste of time. Don't let anyone ever insult you from this dealership. I have ALL THE EMAILS, RECORDED THE WHOLE PHONE CONVERSATION between the GSM and my wife and I, HAVE ALL THE TEXT AND CORRESPONDENCE BACK AND FORTH. They can say whatever they want to counter my response. But I ALONE have the proof of everything that transpired!!! So much for doing my wife and I a favor when your not the ones hundreds of dollars out of pocket and it's not your exotic car. Way to go! What a winner! More

Experience with Angie If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was amazing! Thanks Angie More

Best car and sales experience I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to ans I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to answer all my questions and concerns regarding my selection. Upon meeting her, I was truly blown away with the professionalism, knowledge and her genuine cares and concerns that I had!! The buying experience didn't just stop after my purchase, it has continue after the fact!! I highly recommend this dealership - Mercedes- Benz of Columbus, GA and Brittany for your next vehicle purchase!!!! I can't forget Debi Lewis who made the final process seamless!! Thanks again for Brittany and Debi!! Please make Mercedes- Benz of Columbus, GA your next car stop, you want be disappointed!! Don't forget to ask for Brittany Hope!!! Thank you, Marion More

Excellent experience. Very professional We found a used jeep on car fax and called the dealership. From that moment the process was very easy and they were very professional. Our salespers We found a used jeep on car fax and called the dealership. From that moment the process was very easy and they were very professional. Our salesperson was Joshua Andujar, I would highly recommend Joshua. We will definitely use Joshua and this dealership again. More

Exceed my expectations by far Thank you to the best Mercedes Benz dealership for exceeding my expectations.Top sales manager Duane Hall two of his best sales people John Reynolds a Thank you to the best Mercedes Benz dealership for exceeding my expectations.Top sales manager Duane Hall two of his best sales people John Reynolds and Bob Blauvelt have made this experience enjoyable for us.We are new residents in Georgia, from New Jersey and we still are amazed at the customer service we received at Mercedes Benz of Columbus, there's no other dealership like it,go there and see for yourself. I absolutely love my new Mercedes,and am so happy we walked in to the Columbus dealership.If integrity, customer service? and sincerety interest you when you're looking for a great car,you'll find it here. More

Excellent service!!!! We saw an ML350 online a couple of days ago and I called and spoke to John Reynold to inquire about it. We are from Montgomery, Al so we told him we w We saw an ML350 online a couple of days ago and I called and spoke to John Reynold to inquire about it. We are from Montgomery, Al so we told him we would drive up to see it in a few days and that we would give him a call on our way up. From when we came onto the lot, he helped us every step of the way and worked diligently to help us get our vehicle despite our tight budget. He literally helped us get it down to the penny out he door. Thank you so much John!! Hopefully in a few years we can come back to you to purchase our next Mercedes Benz! More

Exceptional Service! I found a vehicle at this dealership that fit my needs, but by the time I contacted them it had already sold. Brittany listened to what I was looking I found a vehicle at this dealership that fit my needs, but by the time I contacted them it had already sold. Brittany listened to what I was looking for and found another match within a month. Furthermore, she hustled to provide me with everything I asked since I was buying it sight unseen. They even delivered it directly to me after agreeing to terms. Thank you very much!!! More