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Mercedes-Benz of Columbus
Columbus, GA
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,605 reviews
August 18, 2024
Lauren is a great advisor, and she listens to the concerns of the customer. I’d definitely recommend working with her concerns of the customer. I’d definitely recommend working with her More
by Bahaa Mohamed
Verified CustomerEmployees Worked With
August 18, 2024
Any time I need to take my car in for any service- planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car More
by STACPIA
August 17, 2024
Haley was the best! First time using you all and no doubt, YOU all will be my place to care for my beautiful roadster! Thank you!! First time using you all and no doubt, YOU all will be my place to care for my beautiful roadster! Thank you!! More
by melanie17
Employees Worked With
August 17, 2024
Mercedes of Columbus is an excellent facility to get your vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to wh vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to what the customer is saying. She goes above and beyond to make sure she thoroughly documents every concern a customer may have. More
by ronnettasal
Employees Worked With
Other Employees :
The lady who works at the desk in the front of the store. She assist and direct customers. I believe she answers the phone also. I wish I could remember her name, she is absolutely amazing. She is always so helpful and very informative.
August 17, 2024
My only issue is the recommendation of repairs/service of cars that is not needed. Or not yet needed. Haley and Lauren are excellent in their positions. Courteous, kind, friendly and professional. cars that is not needed. Or not yet needed. Haley and Lauren are excellent in their positions. Courteous, kind, friendly and professional. More
by SSMITH1503
August 17, 2024
Very good! Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. More
by roshbiv
August 16, 2024
Absolutely amazing. Best car dealer we have ever bought cars from. We had the best experience from the moment we called the dealership. We loved them so much we bought 3 Best car dealer we have ever bought cars from. We had the best experience from the moment we called the dealership. We loved them so much we bought 3 cars !! More
by Beach girl
Employees Worked With
August 09, 2024
Everyone is always so professional and courteous at Columbus Mercedes. My problem is not rest with the dealership, but with the product itself. There are two ongoing issues that have not been resolved. Columbus Mercedes. My problem is not rest with the dealership, but with the product itself. There are two ongoing issues that have not been resolved. One being the camera on the rear hatch, which is a shutter bug and you constantly hear while driving. The other is the hard downshift from 5th to 4th gear. I guess I will wait on some sort of recall to perhaps improve in both of these areas. More
by ricknwhite64
Employees Worked With
August 08, 2024
Lauren Farthing and the repair crew did a wonderful job. Lauren is excellent customer service person. She went above in customer service. Lauren is excellent customer service person. She went above in customer service. More
by reggiemac129
Employees Worked With
August 06, 2024
Great staff and great service. If your car needs servicing bring it to Mercedes Benz of Columbus. They will take good care of you and your car!! If your car needs servicing bring it to Mercedes Benz of Columbus. They will take good care of you and your car!! More
by delassiter
Employees Worked With
