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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,364 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,364 reviews

February 22, 2023

Very relaxing and comfortable waiting area, friendly staff, prompt service, and snacks and beverages available while you wait which makes it more enjoyable, thanks More

by juliembledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier five stars, RJ Campbell
Feb 23, 2023 -

Mercedes-Benz of Columbus responded

Juliembledsoe, we appreciate you sharing about your service experience and look forward to assisting you with your Mercedes-Benz in the future :)

February 20, 2023

OUTSTANDING WORK VERY PROFESSIONAL FROM CHECK-IN, PARTS TO FINISH. THANKS FOR THE QUICK WORK. DANNY More

by CouPe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TECHNICIAN WHO WORKED VEHICLE. CHECK PAPERWORK [1997 SL320]
Feb 20, 2023 -

Mercedes-Benz of Columbus responded

Danny, thank you so much for the feedback! We will be sure to pass on to Lauren and the technician! We look forward to working with you again in the future!

February 14, 2023

My experience was excellent from start to finish during the whole purchasing process. My wife and I are very satisfied with how Mr. Waller handled every thing from the first time we entered the parking lot More

by hvick1981
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

Hvick1981, we appreciate you taking the time to share about your sales experience with Malcolm! We are delighted to hear your feedback and wish you many happy miles in your new Mercedes-Benz!

February 14, 2023

THIS SERVICE WAS MUCH IMPROVED SINCE MY LAST VISIT. THE ONLY THING THAT WAS WRONG THIS TIME, WAS THAT I PICKED MY CAR UP ON SATURDAY MORNING 2/11/2023 AND GOT AN E-MAIL ON 2/13/2024 TO COME PICK MY CA More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

Thanks for sharing your feedback, PAT45. Please let us know if we can be of further assistance. We look forward to working with you again in the future.

February 13, 2023

This is some of the nicest people and dealership I’ve frequented in my local commuting area. More

by ymills569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

That means the world to us, ymills569! We will be sure to pass on your kind feedback! We look forward to assisting you again in the future.

February 11, 2023

Always professional and helpful. They always go out of their way to make sure you know what you are buying. They explain the features very well and make me feel like a VIP. More

by ON1ACCORD78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Hope
Feb 14, 2023 -

Mercedes-Benz of Columbus responded

ON1ACCORD78, thank you so much for your feedback about Evelyn and Brittany! We are delighted to hear you were treated like the VIP you are! Please don't hesitate to let us know if we can be of further assistance :)

February 09, 2023

Rachelle met me when I arrived and kept me informed on the progress of my car throughout wait. She was pleasant to work with! My car was repaired and I was on my way! The courtesy car wash was nice too More

by CARLSTOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Columbus responded

CARLSTOLLAR, thank you so much for sharing about your service experience with Rachelle! We look forward to seeing you at your next visit!

February 01, 2023

Lauren was courteous and explained any extra steps that may be required. She made recommendations and highlighted promotions that would be helpful. More

by jpsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, jpsims! We are thrilled to hear about your experience with Lauren and look forward to continue assisting you with your service needs!

January 30, 2023

Malcolm was professional from day 1. He easily met my HIGH expectations and more. He answered all of my safety feature questions with ease. He kept us informed on the status of the vehic More

by OSSIEWOOD1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

OSSIEWOOD1, thank you so much for sharing about your sales experience with Malcolm! Our customers are our priority, and we are delighted to hear you experienced just that! Please let us know if there is anything else we can do for you! Wishing you many happy miles in your new Mercedes-Benz!

January 30, 2023

Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys More

by raevenfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Raevenfinch, thank you so much for sharing! We are thrilled to hear your feedback and look forward to continue assisting you with your Mercedes-Benz needs! Thank you for your business.

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