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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,355 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,355 reviews

January 30, 2023

Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys More

by raevenfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Raevenfinch, thank you so much for sharing! We are thrilled to hear your feedback and look forward to continue assisting you with your Mercedes-Benz needs! Thank you for your business.

January 30, 2023

As always fantastic customer service. The staff was very helpful and the work was completed in a timely fashion. More

by CURTTHOMPSON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

CURTTHOMPSON89, we are truly delighted to hear your feedback about your service experience! We look forward to assisting you again in the future!

January 28, 2023

Great place for service of my Mercedes Benz love Rachel does a great job of keeping me informed More

by WMORRIS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Thank you WMORRIS2000! We will be sure to pass your feedback to Rachelle. Please let us know if there is anything else we can do for you!

January 27, 2023

The service coordinator was so nice and go out of her way to help me. More

by stephanyroughton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Stephanyroughton, thanks for your feedback! We will be sure to pass on your kind words to Lauren. Please let us know if there is anything else we can do for you!

January 26, 2023

Friendly, courteous, Kept me informed while I waited. Worked with me to arrange additional maintenance at my convenience. More

by sokinasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Mercedes-Benz of Columbus responded

Thank you, sokinasr! We are delighted to hear your feedback and look forward to continue serving your vehicle needs. Please don't hesitate to reach out next time we can be of assistance.

January 26, 2023

Gal at front could work for the White House Spokes persons. I said, (when they completed a recall without pre informing me), that I had heard from the forum, for my Tiffin Wayfarer RV, that some coac More

by kk*sworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Columbus responded

Kk*sworld, we understand that our Service Manager, Nadie Martin, has been in touch with you. We are dedicated to providing the best experiences for our customers and appreciate your feedback, as it helps us understand areas that need improvement. Please feel free to contact us anytime we can be of assistance. We wish you many, many happy miles in your Tiffin Wayfarer RV!

January 20, 2023

The gentleman who delivered my car went above and beyond as far as service goes. More

by alisonkrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name of the guy that delivered my car
Jan 24, 2023 -

Mercedes-Benz of Columbus responded

Alisonkrobinson, thank you for your feedback! We look forward to assisting you with your service needs again, in the future :)

January 19, 2023

Everything was handled promptly and professionally. Releasing my car to the body shop while trusting payment would be tendered later is appreciated. More

by nealhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Jan 19, 2023 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your feedback, nealhoward. We are happy to hear your service experience was professional and efficient! Please let us know if we can do anything else for you. We look forward to working with you again in the future!

January 18, 2023

Very Professional and hassle free purchase. The purchase was very quick, reliable and honest. I felt valued as a custmer. More

by james-larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Mercedes-Benz of Columbus responded

Thank you, James-larry, for your feedback! We appreciate you taking the time to share and look forward to assisting you again in the future. Wishing you many happy miles!

January 14, 2023

really really awesome people who are honest and really try their best to get you a good car. Evelyn worked with me and she was very honest and upfront and easy to contact throughout the whole purchase. Sh More

by Tommy Beal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Columbus responded

Tommy, thank you for sharing in detail about your experience with Evelyn! Our team is dedicated to ensuring the quality of our pre-owned vehicles meet the rigorous standards we are known for, and we are glad to hear you agree! We will be sure to pass on your kind review and look forward to assisting you with your vehicle purchase needs in the future. Please don't hesitate to reach out anytime we can be of assistance.

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