Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
April 03, 2024
excellent service. very friendly as always.timely,gave me a loaner,wil be back again and will refer cusomers very friendly as always.timely,gave me a loaner,wil be back again and will refer cusomers More
by blackbeauty1928
Verified CustomerEmployees Worked With
April 03, 2024
Lauren was excellent. She made it very convenient for me, since I had to be at work they came to my job location to drop my car off and take the demo. She made sure, I w She made it very convenient for me, since I had to be at work they came to my job location to drop my car off and take the demo. She made sure, I was taken care off. Thank you Lauren! More
by MICHYMV
Employees Worked With
April 02, 2024
Mr. Gilbert was respectful and courteous. Mr Gilbert came in on his day off to assist with the sale. in on his day off to assist with the sale. More
by dd_brink
April 01, 2024
Warranty company advised me since Rachel started another claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket sh claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket showing I’m over my miles. More
by keiundrasmith9
March 31, 2024
Pleasantly surprised by their services. I expected extreme pricing but was pleasantly surprised that the diagnosis was waved when I used their services. They also offered ways to return my I expected extreme pricing but was pleasantly surprised that the diagnosis was waved when I used their services. They also offered ways to return my vehicle to me. I have solicited other Mercedes services and have found them to be more expensive and they don't offer any of the services that Mercedes of Columbus offers. Service was cheerful and helpful also. More
by eczjme
Employees Worked With
March 27, 2024
2nd recall in two years Not good for a Mercedes. I am disappointed to say the least I am disappointed to say the least More
by Raleyjudy7
March 26, 2024
Was told car was ready drove 2 hours to get there to find out they did not even have a tire for my S63:AMG, not even an apology out they did not even have a tire for my S63:AMG, not even an apology More
by mark
Employees Worked With
March 25, 2024
Rachelle was professional and welcoming. Waiting area was accommodating with refreshments and comfortable seating while waiting. The service was quick and efficient. I spent a little over a Waiting area was accommodating with refreshments and comfortable seating while waiting. The service was quick and efficient. I spent a little over an hour there for my car to be serviced which included a complimentary hand wash and vacuum. I will be returning to this location for all of my future services and highly recommend working with Rachelle and the rest of Mercedes Benz Columbus staff. More
by cmorgan19
Employees Worked With
March 22, 2024
Excellent customer service, the team stayed late to get our tire mounted. A positive end to a bad day with a blown tire. our tire mounted. A positive end to a bad day with a blown tire. More
by lgwagner
March 21, 2024
Surprised at how small waiting area was and lack of seating for customers. Also time waiting was unacceptable considering appointment time. Very little inventory on pre-owned vehicle to consider. Mr. T seating for customers. Also time waiting was unacceptable considering appointment time. Very little inventory on pre-owned vehicle to consider. Mr. Tom was great. More
by cororep
