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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,642 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,642 reviews

August 18, 2025

Rachelle is excellent at her job! She was professional, knowledgeable, and kept me updated throughout the process. The work was completed quickly and thoroughly, and I felt confident More

by alisoncox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We're delighted to hear that Rachelle provided you with professional and knowledgeable service, keeping you updated throughout the process. It's great to know that the work was completed quickly and thoroughly, giving you confidence in the care of your car. We appreciate your recommendation and look forward to serving you again in the future!

August 18, 2025

Rachelle Pennington was very pleasant, professional, competent, and helpful — from scheduling our appointment and loaner to keeping us informed regarding repair status. MB of Columbus clearly prioriti More

by MBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your kind words about Rachelle Pennington and our service team at MB of Columbus! We're delighted to hear that Rachelle provided you with pleasant, professional, and competent service throughout your experience. We take pride in prioritizing customer satisfaction and ensuring our service team performs at the highest level. We appreciate your feedback and look forward to serving you again in the future!

August 17, 2025

By far the easiest car deal I've completed with any dealership. Salesman was very professional and had all details covered requiring minimal basic input and information from me. When I need another veh More

by asheleebohnert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
M. Dominique Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your fantastic feedback! We're thrilled to hear that your car buying experience was seamless and that our salesman provided you with professional service, covering all the details efficiently. We look forward to welcoming you back when you're ready for your next vehicle. If there's anything else we can assist you with in the meantime, please feel free to reach out!

August 12, 2025

Everyone is always so helpful and knowledgeable. Rachelle keeps us up to date and lets us know of any problems. More

by BYARBROUGH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your kind words! We're delighted to hear that our team, especially Rachelle, has been helpful and knowledgeable in keeping you informed. We strive to provide excellent service and appreciate your feedback. If there's anything more we can do for you, please let us know!

August 12, 2025

Very good service , no complaints completely satisfied with the service received,thank very much for everything.See u soon!! More

by susiemcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you are completely satisfied with the service you received. We look forward to seeing you again soon!

August 02, 2025

My experience was great. The entire transition was smooth and seamless. Totally satisfied my sales person, Evelyn. She made my experience easy and painless. More

by mwtrooper21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

August 01, 2025

I always receive excellent customer service every time I go into the Mercedes of Columbus. The staff is so amazing. More

by ayannahenry43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

July 29, 2025

Excellent service and very competent customer facing Associates. I would definitely recommend this dealership! Thank you! More

by mw13cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your recommendation and look forward to serving you again in the future!

July 24, 2025

Rachelle always takes great care of us, every experience is always top notch. We wouldn't go anywhere else, Thank you More

by gary.hartzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2025

"Rachelle was friendly and professional from start to finish. She clearly explained what the B1 service included, how much it would cost, and how long it would take. I was very happy with the service and More

by lorettacooper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Rachelle provided friendly and professional service, clearly explaining the B1 service details. It's wonderful to know you were happy with the service, and we look forward to welcoming you back for your future car needs. Thank you for choosing us!

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