Mercedes-Benz of Columbus - Service Center
Columbus, GA
1,005 Reviews of Mercedes-Benz of Columbus - Service Center
Outstanding service from drop off to pick up. We absolutely love Rachelle at Mercedes-Benz of Columbus Service Dept.!! We absolutely love Rachelle at Mercedes-Benz of Columbus Service Dept.!! More
The people are nice at this dealership. The service time could improve. I was there 3 hours or more for a single tire! The service time could improve. I was there 3 hours or more for a single tire! More
I'm very pleased with the courteous service I received from the friendly and efficient staff. from the friendly and efficient staff. More
Haley was so helpful in service . They recommended what needed to be done and made it happen that day . I highly recommend Columbus Mercedes ! They recommended what needed to be done and made it happen that day . I highly recommend Columbus Mercedes ! More
Dominque sold me the suv very patience and polite young man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, t man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, two young adults with the same patience and politeness. Lauren knew I didn’t know anything about tires but she took her time to explain things to me without making me uncomfortable because I was clueless.The waiting area was awesome I was offered water and a snack plus I meet a new friend in the waiting area - she asked was it my first visit and said oh your are going to love everything about your vehicle and the service. More
Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More
Great service, as usual. Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & payment. Thank you! More
HALEY AND RACHELLE ARE GREAT TO WORK WITH. THE ONLY PROBLEM WAS I TOOK MY VEHICLE FOR TWO RECALLS ITEMS AND THE DEALERSHIP DID NOT HAVE THE PARTS FOR REPAIR ONE ITEM. I HAVE TO RESCHEDULE W THE ONLY PROBLEM WAS I TOOK MY VEHICLE FOR TWO RECALLS ITEMS AND THE DEALERSHIP DID NOT HAVE THE PARTS FOR REPAIR ONE ITEM. I HAVE TO RESCHEDULE WHEN IT COMES IN. More
Haley went above and beyond to solve the problem I had. She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did i She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did it with a great attitude. More
Haley is absolutely amazing! She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and perso She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and personality. The next time my vehicle is serviced it would be an absolute pleasure to interact with Hayley. More