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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
992 Reviews
Call Service Center (706) 256-6100

992 Reviews of Mercedes-Benz of Columbus - Service Center

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January 16, 2024

Everyone is always so kind and helpful. Thank all of you so very much. Happy New Year! More

by JOANAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your wonderful feedback! We're thrilled to know that our team's professionalism and knowledge have earned your trust with your vehicle. Let us know if you need anything else and Happy New Year to you as well!

January 13, 2024

Haley was very pleasant, professional , and helpful. Earnest Jenkins had told her that I would be coming in and she had the paperwork ready. Haley also shared with me that there was a recall on the fu More

by maryannmarshall076
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest Jenkins
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Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley and Earnest provided you with an excellent customer service experience! Please let us know if you need help with anything else.

January 12, 2024

The employees were super and communicated very well. I would definitely recommend Columbus Mercedes to everyone. More

by tripp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the glowing recommendation! We are so happy to hear our Mercedes-Benz of Columbus Team has provided you with such a positive experience! Let us know if you need help with anything else.

January 12, 2024

Quick and friendly. The process was simple and quick. Completed the service quickly and answered all my questions More

by rayburnm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are glad to hear our service department provided you with a quick, excellent experience! Let us know if you need help with anything else.

January 11, 2024

Very respectful professional and thorough love the concierge service and loner vehicle nice job cleaning vehicle More

by MCBARNEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear you had a 5-star experience with our team! Let us know if you need help with anything else.

January 08, 2024

Haley was very helpful, communicative, and knowledgable, as was the whole staff. We felt like we were in great hands throughout the whole process. More

by ddozier2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear Haley was able to provide you with an excellent experience! Please let us know if there is anything else we can assist with.

January 04, 2024

Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. More

by thigpenwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C4 analytics
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are thrilled to hear our service department provided you with a 5-star experience! Let us know if you need anything else.

January 04, 2024

Very clean and professional. Courteous service. Shuttle was also very kind and polite as well as quick More

by janayharris93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department and shuttle service provided you with an excellent experience! Let us know if you need help with anything else.

December 25, 2023

Haley was so helpful and friendly. Excellent and prompt service. Always superb service, plan to use in the future. More

by jennfnp2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department provided you with an excellent experience! Let us know if you need help with anything else.

December 21, 2023

I had a blow out & they put a new tire on my car the very same day! More

by deannadarrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Haley helped me. Not sure
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear our service department was able to help with your tire so quickly! Let us know if you need help with anything else.

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