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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

July 02, 2021

I have been to other Mercedes dealerships in Miami however the Coral Gables site has the best customer service by far. Everyone is helpful and mindful of your time which is a plus. More

by Ibria26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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Jul 02, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 02, 2021

Frankie is awesome and one of the reasons I take my car there. Ask for Frankie More

by amujica88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 02, 2021

Very satisfied with the level of customer service and support for my needs. I was able to schedule an appointment the same day and all my concerns were addressed accordingly. Andrea did a great job, high More

by robertjferrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jul 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Robert, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 01, 2021

The service that I received was excellent! My car was fixed and returned to me in timely fashion. Guillermo was great. More

by Afshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
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Jul 01, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Guillermo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 30, 2021

Tony was great! Kept me up dated on my repairs! Good person to have on your team! More

by rubiojon
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Jul 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Jon, for your kind words for Tony, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 30, 2021

Since the arrival, all person at the Mercedes were gentile and efficient. Andrea helps us and together with the maintenance team, provide us an excellent service. Congratulations More

by carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jun 30, 2021 -

Mercedes-Benz of Coral Gables responded

Carlos, It's great to hear that Andrea was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 30, 2021

I have been going to this dealer for over 2 years and I live in Coral Springs in broward county 2 hours away. Its worth the sacrifice. Andrea and Jose are the best advisers More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles, Andrea Alarcon
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Jul 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Patrick, for taking the time to share your thoughts on working with Andrea and Jose. We're glad to hear they delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 29, 2021

Prompt, efficient, professional experience. Pick up and delivery of car on the same day was seamless. More

by aventura mb owner
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim
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Jun 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 28, 2021

Mr. Parede was exceptional, as well a Rosa, and the tech person. More

by Armando
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Armando, it's fantastic to hear that Carlos and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 27, 2021

The best dealership ever I will never go anywhere else. In fact I can never buy anything but a Mercedes so I can keep getting my car serviced at the coral gables location More

by Chelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Chelle, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jun 28, 2021 -

Chelle responded

It’s all true!

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