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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

May 20, 2021

Excellent service and assistance. Frankie was great. Very informative. Glad I chose Coral Gables, after having recently relocated from NYC where I originally purchased my 2019 MB AMG. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review, Chuck! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Mercedes-Benz of Coral Gables. We hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 19, 2021

Lisset Silva a brilliant and very professional sales person .Attentive and answers all our questions.Very helpful and she knows her job very well. Thanks Lisset Silva . More

by anivazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisset Silva
May 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Lisset was able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 19, 2021

Another amazing car wash with excellent customer service. These are the reasons why I live in Weston and travel to Mercedes of Coral Gables to purchase my car. More

by edmspd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto (mobile car wash), Hector Brito
May 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 18, 2021

Great service and willingness to always help with a great level of professionalism. Jose has been helping me for years and I am extremely thankful for him and what he does for the Mercedes family. More

by lissybp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Lissy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We're looking forward to sharing this fantastic review with Jose. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 18, 2021

Every time I go to this dealer is an a great experience..I love it!!!MArcos Gonzales is the best,,he make me feel at home when I go there, he make everything perfect for me..and it’s been for ma More

by Alejandro.cubas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Gonzalez
May 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Alejandro. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marcos to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 16, 2021

Great experience frank when above and beyond he was attentive and answer all my questions in the best way. Overall a great experience no complains More

by Marietta15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Marietta, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Frank to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 14, 2021

Jose provided superior service as always. He was helpful, efficient and a pleasure to work with. You have a good system and the staff are very customer oriented. More

by Dan McMurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 14, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the service team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 13, 2021

Rick Vega is the best sales person at Mercedes Benz Coral Gables, extremely professional and very knowledgeable of his job. Good job Mr. Vega keep it up. More

by ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ricardo, and congratulations on your new vehicle! We are so glad that Rick had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 12, 2021

El señor Jose artiles es una de las persona ss más amable y servicial que he conocido en este dealer siempre generoso, paciente y gentil para responder todas mis inquietudes sobre mi carro,muchas gra More

by Alexei diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Alexei, it's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

Jose is always available and assists until you are satisfied. Great person, friendly and very customer service oriented. Has great work quality and helps to ensure you are pleased at the end of the da More

by epnymia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jose. We're glad to hear he delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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