Mercedes-Benz of Coral Gables

Exceptional Service I've been going to the Mercedes dealership in North Miami for about 5 yrs. and since I've had the pleasure of having my car serviced at the Mercedes d I've been going to the Mercedes dealership in North Miami for about 5 yrs. and since I've had the pleasure of having my car serviced at the Mercedes dealership in Coral Gables, I was pleasently surprised by the exceptional level of service - I don't think I ever left a service department at a dealership and felt that good afterwards. Although I live in Aventura, In the future I will be taking the longer hike to the Gables. Keep up the great work! More

Great experience in every aspect. Highly recommended. Everyone we dealt with was very helpful. Our initial contact through the internet was with Adolfo Cruz. Our sales person was Edgar Basagoitia and f Everyone we dealt with was very helpful. Our initial contact through the internet was with Adolfo Cruz. Our sales person was Edgar Basagoitia and finance was Angel Rabassa. More

I leased my last car through Joe Baracldo, he was amazing the first time and therefore I contacted him before my lease was about to end. I will continue to lease Mercedes Benz and make sue Joe is in before I the first time and therefore I contacted him before my lease was about to end. I will continue to lease Mercedes Benz and make sue Joe is in before I visit. He made sure the cars I was interested in were available and ready for me to view and he also made the deal quick knowing I didn't have any time to waste. More

These Guys Are Terrific I have been looking daily for over a year on MBUSA.COM and elsewhere on the web for a CPO 2011 or 2012 S600. I just missed out on one at this dealers I have been looking daily for over a year on MBUSA.COM and elsewhere on the web for a CPO 2011 or 2012 S600. I just missed out on one at this dealership a month or so ago, and unknown to me, Damian had put my name in his file just in case. When the car I purchased became available, he emailed me (and probably a number of other people who had shown interest in the previous car, but did not get it) to tell me about it. Fortunately, I was on the computer at the time and replied immediately. At Damian's suggestion, we arranged for me to make a small, refundable deposit on the car pending a trip across Florida to the east coast to see it, which we did the following morning. The car is GORGEOUS - everything Damian said it was and everything I was looking for, including colors inside and out - and I bought it. That's where Carlos came in. He did all of the paperwork and gave me some recommendations about maintenance and repair packages I could buy that I have always previously declined on everything from telephones to TVs to cars. Carlos made such a good case that two days later, I called and opted for two that upon further examination seemed to make sense, given the value of the car. As an added bonus for me, Damian discovered that my drivers license had expired almost a year ago. I had no idea. I was waiting for the DMV to send me the renewal and I never got one - probably because of mail forwarding. It meant I couldn't drive the car home that day, but also that I wouldn't get fined or worse if I got stopped. Damian is also very patient with my questions. He gave me his personal phone and I have been calling and texting pretty often over the past couple of days. I imagine he wishes he hadn't been so accommodating. Thanks, Damian and Carlos. More

Service Advisor Amazing experience. Loved the kindness and efficiency! All staff was super professional, including Lourdes, the Enterprise Representative. I plan to Amazing experience. Loved the kindness and efficiency! All staff was super professional, including Lourdes, the Enterprise Representative. I plan to always go to this location! More

brought my car in without appt...suspension..unable to drive it..Within minutes, Tony took care of me...Two Words customers like to hear: NO PROBLEM!!! Car was returned the next day! I'm Happy! drive it..Within minutes, Tony took care of me...Two Words customers like to hear: NO PROBLEM!!! Car was returned the next day! I'm Happy! More

it was a very good experience as usual. the sales person was very helpful and proffesional and also the finance manager was very accomodating explaining every detail of the transaction . thats why I always was very helpful and proffesional and also the finance manager was very accomodating explaining every detail of the transaction . thats why I always comeback . thank you. More

Amazing Experience It was quick and the friendly team made the car lease an absolutely amazing experience. Since we entered the dealership we felt welcome, the coffee wa It was quick and the friendly team made the car lease an absolutely amazing experience. Since we entered the dealership we felt welcome, the coffee was great, the salesperson was very helpful, the finance person was also very professional and finally the service person who explained how the car works made the whole deal incredible. More

Excellent! The quality of the service was excellent. I would definitely recommend this dealership and Franz Watt! Great great great! Im very happy with my new The quality of the service was excellent. I would definitely recommend this dealership and Franz Watt! Great great great! Im very happy with my new car. More

Thank you Bob was very helpful and responsive. He helped me drive and lease a great car and was patient and not pushy. He was also very professional. Bob was very helpful and responsive. He helped me drive and lease a great car and was patient and not pushy. He was also very professional. More