Mercedes-Benz of Coral Gables

Advisor Byron is so helpful in taking care of my needs and is a true asset to the dealership and is a true asset to the dealership More

Excellent customer service and top rated work. Total confidence in this dealer at all times Total confidence in this dealer at all times More

As a long-time customer, I have always had a positive experience with the service provided. However, my recent appointment was a disappointment. Despite making the appointment two weeks prior, upon my ar experience with the service provided. However, my recent appointment was a disappointment. Despite making the appointment two weeks prior, upon my arrival, I was informed that my request had been changed without any prior notification. Henry went above and beyond to ensure my accommodation and provided quick and excellent service for my vehicle. More

Your tow truck driver Jose Cruz went above and beyond to help me with my car. Thank you Jose! help me with my car. Thank you Jose! More

The tow truck driver,Jose Cruz,went above and beyond to get me off the highway and safely to the dealership. Please hire more like him. You won't be disappointed. get me off the highway and safely to the dealership. Please hire more like him. You won't be disappointed. More

Personal, excellent customer service every single time. No waiting, no delays, easy to drop off and pick up, job done right the first time, friendly, helpful people at every touch point. No waiting, no delays, easy to drop off and pick up, job done right the first time, friendly, helpful people at every touch point. More

Wow. At 76 yrs old We have bought many vehicles at many dealerships and had developed a distaste of the process. That was before being contacted by Mr. R At 76 yrs old We have bought many vehicles at many dealerships and had developed a distaste of the process. That was before being contacted by Mr. Reggie Gonzales, sales and leasing consultant, Mercedes Benz Of Coral Gables. Reggie wasted no time in asking how can I help you?. After informing Reggie about our specific Auto with everything we wanted incl exact colors & options let alone it was a difficult car to find. We also required no “Dealer Market Adjustment” and no long list of dealer fees😎. Within a day he found an out of town exact 2023 Mercedes Benz. Reggie asked for another day to obtain the vehicle and detail it before delivery with a concierge to instruct us on how to use the vehicle & pair phones.Here is the surprise; knowing the price goal Reggie exceeded our expectations. He is a Retired Marine and well mannered and a gentleman- a business man. The next amazing surprise win was the speed of getting through financing at their best rate and the paperwork with Mr Luis Soto, financial services consultant. What other dealerships takes hours, Luis’s paperwork went like a wiz. And like the dealership Louis was very businesslike from dress to personality. Luis also has a sense of humor.This dealership is the third largest dealership in the country and the largest in cars sold in its Region👆.No Wonder. Another high is going in their Dealership. It’s jumbo in size. This lent to the feeling of we are at the right place. Thank you, Eve & Bill Fisher Hollywood,Fl More

Freddy Espinoza and team provide White Glove service. They work quickly and meet their deadlines. I'm very pleased with their service. They work quickly and meet their deadlines. I'm very pleased with their service. More

Excelent and unforgottable experience I’ve received the Best service and they give me the Best service. Best service and they give me the Best service. More

Nick was great. super professional, clear, took care of my service needs, was honest with timing and expectations. follow up was exceptional. Did not try to up-sell super professional, clear, took care of my service needs, was honest with timing and expectations. follow up was exceptional. Did not try to up-sell me on misc items like previous service managers. Thank you!! More