Henry Llanos
Henry Llanos at Mercedes-Benz of Coral Gables
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Henry Llanos

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5 Reviews

Dealership Experience

4 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

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rated

5 Reviews

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5 Reviews of Henry Llanos

March 29, 2024

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Employee Rating

Exceptional service and a great team. Everyone was really nice and they catered to everything that I needed in order to make this a good experience. More

by mgarrido1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

January 03, 2024

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Employee Rating

Clean and nice looking lounges where comfortably relax while my car was serviced to great snacks and beverages. Excellent and friendly service! Timely delivery of vehicle and work done explained thoroug More

by camora13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 02, 2023

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Employee Rating

The host was the best, but everething was excellent. I’m very satisfied. Fast an high quality. More

by Cosimo Angelini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Toro, Stephanie Segovia

Jul 03, 2023

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 21, 2023

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Employee Rating

As a long-time customer, I have always had a positive experience with the service provided. However, my recent appointment was a disappointment. Despite making the appointment two weeks prior, upon my ar More

by George R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Mercedes-Benz of Coral Gables responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 15, 2022

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Employee Rating

I was so happy that Rosie, the fabulous service girl, was working when I arrived! I was from out of town and was to leave the next morning. She had the service department reattach my bumper before the depa More

by gibbsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Ruiz , Andrea Alarcon, Tony Fuentes

Mar 16, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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