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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,323 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,323 reviews
November 11, 2021
TERRIBLE SERVICE!!!!! DON’T EVER BUY AT MERCEDES. It’s been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently rep been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently replaced the cylinder of a Literally brand-new car. My commute between Miami and Delray Beach, and, in several occasions, I have had to call Road side Assitance. Tedious waits with no answers from Mercedes Benz financial and Mercedes Benz customer care. I asked for a shuttle car ( in both locations Coral Gables and Delray Beach dealerships) every time my car has gone through service repairs, however, their response is “ we don’t have a shuttle,” I’ve been covering the transportation expenses out-of-pocket l, plus still paying my lease. If I had the option to give them less than one start it will be my pick and it will be more than what they deserve! Feel free to contact me to Anelgarciga@gmail.com More
by Anelgarciga
Employees Worked With
Helpful November 11, 2021
Very organized and professional. Francisco was friendly and knowledgeable. The company kept the promises that were made. Most satisfying. and knowledgeable. The company kept the promises that were made. Most satisfying. More
by marks
Employees Worked With
November 10, 2021
Alex es muy profesional y sabe cómo tratar al cliente, es muy agradable y respetuoso muy agradable y respetuoso More
by Tannyr
Employees Worked With
November 10, 2021
Love my service advisor Stephanie Segovia! I have been a loyal customer of Mercedes CG for years and taking my car was a -leisure. She is an asset to your service department! loyal customer of Mercedes CG for years and taking my car was a -leisure. She is an asset to your service department! More
by teregross
Employees Worked With
November 10, 2021
Excellent service and especially in alerting us to a developing problem that would have gotten much worse. That’s the best of preventive maintenance. developing problem that would have gotten much worse. That’s the best of preventive maintenance. More
by Mercedes2014
Employees Worked With
Andrea Alarcon
November 09, 2021
Extraordinarily professional and helpful Exceptional Extraordinarily professional and helpful Exceptional service with a smile Absolute pleasure to deal with Peter Warwar was amazing Extraordinarily professional and helpful Exceptional service with a smile Absolute pleasure to deal with Peter Warwar was amazing More
by Keith
Employees Worked With
November 09, 2021
Very pleased with my first service with this dealership. Francisco could not have been nicer and kept me informed. Francisco could not have been nicer and kept me informed. More
by heroics_retest_0z
Employees Worked With
