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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,501 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,501 reviews

January 12, 2022

So far the work has been done on a timely basis. And I have had no issue with the work so far. More

by franciahendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes, Francisco Esteves
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Jan 12, 2022 -

Mercedes-Benz of Coral Gables responded

Ms. Hnedricks, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 11, 2022

Excelente atención de la Advisor Andrea!. Clara, precisa y efectiva para explicarme todo lo que le han hecho a mi carro👌 More

by Vanina Ocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jan 11, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 10, 2022

Excellence And professionalism is all Everything was Excellence And professionalism is all Everything was perfectly planning Florian is very Familiar we are very happy with your service I recommend 100 More

by Rafael74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Jan 10, 2022 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Florian delivered such a great experience. We appreciate the five-star rating. Thank you for your business. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 09, 2022

I had a very good experience at the dealership, very professional and dedicated customer service. More

by maxdacharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
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Jan 09, 2022 -

Mercedes-Benz of Coral Gables responded

Max, We are very happy to have provided you with such a positive experience! Francisco and our team sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 08, 2022

Frankie, went out of his way to make sure our service from start to finish went smoothly. He answered our questions and made us feel at ease. So glad he’s our service advisor. Louis & Patty Gurkin More

by loulaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Frankie delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 08, 2022

Excellent experience with Marcos Gonzalez. All issues were addressed fairly and in a straightforward manner. Very much appreciate the personalized service attention. Thanks. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
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Jan 08, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 08, 2022

Flo is a great dealer, customer centric and is attentive to every detail. He makes things happen and will always vouch for his clients interests and preferences. He goes the extra mile so he’s highly reco More

by JuanX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Jan 09, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Flo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 07, 2022

Excellent service, Rosie is fantastic, very professional and quick attention. The Alto service espectacular. Thanks More

by kattia920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
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Jan 07, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your feedback on your recent visit to Mercedes-Benz of Coral Gables. It's great to hear that Rosie and our team were able to assist you and that you had such a positive experience! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 06, 2022

my usual service manager wasn't in yesterday and Alex took care of me. He was excellent- conscientious, knowledgable and caring. Extremely helpful and was a professional, helpful advisor. More

by ruthi333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 06, 2022

Great service, very knowledgeable and easy to get my vehicle in and out of the service shop More

by josep1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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