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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,501 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,501 reviews

December 24, 2021

Responsive, helped me resolve my issue and more. Made sure she went above and beyond for me. Sweet girl. More

by Reyberroa19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
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Dec 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 22, 2021

Alex Morales and the rest of the staff are professional, courteous efficient and work together seamlessly. Extremely busy dealership yet they organize and coordinate perfectly, exceptional experience More

by bhutter4710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Alex here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 21, 2021

The experience with Mercedes Benz of Coral Gables was excellent. I will continue using Mercedes Benz of Coral Gables for all my future needs. More

by alvarez124@bellsouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
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Dec 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 21, 2021

They helped me promptly and politely. My repair was done perfectly and my car returned freshly washed. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
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Dec 22, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 19, 2021

Guillermo is the best. Great customer service! Very happy with mercedes benz coral gables service department. More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
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Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Scott, Thank you so much for your excellent review! We are so glad that Guillermo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 19, 2021

Valentin was professional, attentive, extremely competent, very helpful, informative, engaging, friendly, smart and super nice! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Valentin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 18, 2021

Tony Fuentes is excellent service rep, everyone in the dealership is very professional and helpful. More

by OpenSesameUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Rodriguez, Tony Fuentes
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Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 17, 2021

very helpful and very friendly service. serve advicer explained everything very well and throughly. very good experience More

by marchellafrascello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Marchella, Thank you! Andrea and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 16, 2021

Stephanie Segovia was really exceptional and went out of her way to take care of my car. More

by alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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Dec 16, 2021 -

Mercedes-Benz of Coral Gables responded

Alex, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, Stephanie and our team look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 16, 2021

Ever since the first time I visited MB CG service, i had excellent customer service from Francisco. I have had several issues w my new vehicle & have always been able to resolve quickly thanks to Francisco. More

by arodr071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
Report | Print
Dec 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Francisco and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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