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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,501 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,501 reviews

October 13, 2021

Tony has been my life saver ! He is the one and only. I bought my First Mercedes after 20 years with BMW so I was not happy with Mercedes and this Man helped me fall in love with my new car . The costumer More

by Mariela Montesino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Oct 14, 2021 -

Mercedes-Benz of Coral Gables responded

Mariela, Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 13, 2021

Great customer service! Timely and knowledgeable, Frankie took care of all the issues in my vehicle. More

by lremigio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 13, 2021

Outstanding service, Knowledgeable, friendly, a true asset to your institution.Very professional. Thank you Byron for an excellent treatment More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Great communication from the service advisor, Andrea. She kept us updated on status & helpful. $ nice. More

by marialberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Tony Fuentes has been assisting me for years and is outstanding, Tony makes things easy. More

by jberlowitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

October 12, 2021

He was timely, explained the scope of services well, cordial and answered all questions. The services were also performed well. More

by Mathai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Mathai, It's great to hear that Francisco and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Great service everything top notchAlways the best Great service everything top notch Always the best service experience at MB CORAL GABLES. Everyone does a great job More

by Jcrod55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

You guys at Mercedes Benz coral gables are the best. I was passed off from David Gosset because he moved up and Francisco esteves is great. Great guy to chat with and takes good care of me and my vehicle. More

by jbracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie from the sales department , Dave Gossett, Francisco Esteves, Andrea Alarcon
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for David, Francisco and our team. We appreciate you taking the time to leave us this wonderful feedback and for driving the distance ! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Very Friendly and knowledgeable service professionals. Excellent service and great facilities. Will highly recommend them. More

by Don the mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

He is professional,, knowledgeable and on time with his responses and updates. Very supportive. Thank you for the great service. More

by sandra.heros.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Gossett, Francisco Esteves
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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