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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

September 18, 2021

Flo is fantastic and help me with all the process of leasing my vehicle. Excellent service. Thank you Flo. More

by arnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi, Rosa Soriano Gomez
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Sep 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

September 18, 2021

Flo made the process super smooth, helped guide me towards the right decision and he went above and beyond. More

by Vince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Soto, Florian (Flo) Grandi
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Sep 19, 2021 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Flo could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

September 17, 2021

Tony is the best service advisor. I stay with the brand and dealer because of him More

by Tomm300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Sep 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 17, 2021

Valentin always offers friendly, helpful service. He explains things clearly and works efficiently. Thank you for all your help! More

by Gcr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Requena, Stephanie Segovia
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Sep 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Valentin to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 16, 2021

It took a little while, but since I had a loaner that wasn’t a problem. The service department was first class. More

by pnormandia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 15, 2021

Very efficient and friendly. Excellent work on the car too. Service center is fully staffed with knowledgeable agents. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia
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Sep 15, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Very professional, courteous and expert service. From the moment I drive in until i check out More

by Jksanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

I’ve been coming to Jose since I first had a car when I was out of school. He’s been beyond helpful and professional and the only person I can rely on for car questions. Highly recommend him!! More

by fiorellabbazan
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Excellent service with a smile always & Valentin is great in that. Thank you very much! More

by lianablanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Martinez
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Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Ms. Blanco, It's great to hear that Valentin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Valentin Sanchez is an extremely professional, knowledgeable, and helpful service advisor. He always saves me time and money. More

by sophierdaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Valentin and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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