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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
August 31, 2021
everyone was courteous and friendly! I had to change my service appt twice, yet the person on the phone was very pleasant and very patient to comply with my request. service appt twice, yet the person on the phone was very pleasant and very patient to comply with my request. More
by vivianpuig
Employees Worked With
August 31, 2021
Andrea Alarcon has been the most Professional person in the service department. She treated me with the upmost respect. Thank you very much Andrea, I will always come back to you. the service department. She treated me with the upmost respect. Thank you very much Andrea, I will always come back to you. More
by eliseo
Employees Worked With
Andrea Alarcon
August 27, 2021
Jose & Angel Amazing, just the best service ever :) Everything was very easy, limitless help, make me feel special and welcome. Definitely people that make difference inside the company. Everything was very easy, limitless help, make me feel special and welcome. Definitely people that make difference inside the company. More
by jp
Employees Worked With
Jose Artiles, Angel Rabassa
August 27, 2021
Lorena Hernandez was the nicest person I have ever dealt with at the service department. She truly took her time explaining the service options. Managers are usually behind the scene and never approach the with at the service department. She truly took her time explaining the service options. Managers are usually behind the scene and never approach the clients. Lorena on the other hand, is very involved and making sure that the client is satisfied. GIRL POWER More
by alexandersuarez123
Employees Worked With
Lorena Renteria-Hernandez
August 26, 2021
I got an unexpected flat and while roadside assistance wasn't super timely, Valentin made up for the time by expediting my new tires! Thanks for working as quickly as you did! wasn't super timely, Valentin made up for the time by expediting my new tires! Thanks for working as quickly as you did! More
by Gina
Employees Worked With
August 25, 2021
Excelente y muy profesional el servicio realmente en ese dealer funciona un gran equipo de trabajo. En lo personal valoro mucho sus atenciones y su calidad de trabajo. Que sigan cosechando exitos dealer funciona un gran equipo de trabajo. En lo personal valoro mucho sus atenciones y su calidad de trabajo. Que sigan cosechando exitos More
by Ismael Hurtado
Employees Worked With
Other Employees :
Carlos Escobar , David Robinson, Guillermo Requena, Andrea Alarcon
August 23, 2021
Purchased a new vehicle, Dealership did a FANTASTIC job detailing the car & upgraded the rims! Thank you for the phenomenal service, couldn’t be happier! detailing the car & upgraded the rims! Thank you for the phenomenal service, couldn’t be happier! More
by Nsantalla1
Employees Worked With
Other Employees :
Lorena Renteria-Hernandez, Luis Soto, Richard Santalla
August 21, 2021
Excelente servicio al cliente, las mejores atenciones y la mejor asesoría para elegir el vehículo que más se adapte a las necesidades y gustos del cliente. la mejor asesoría para elegir el vehículo que más se adapte a las necesidades y gustos del cliente. More
by Hector Gross
Employees Worked With
Other Employees :
El señor que nos dio training de cómo usar el vehículo MARAVILLOSO , Lisset Silva
August 21, 2021
The service and attention were excellent as always. I just have a point that you have been very busy lately and the appointments are not kept on time and it is common to have to wait about 1/2 hour befor just have a point that you have been very busy lately and the appointments are not kept on time and it is common to have to wait about 1/2 hour before you have the attention of the service consultant. Also I asked to fix a small detail on the front panel of my car (the SOS plastic cover was not closing) and it was not repaired and nothing was said why it was not repaired. These small details make all the difference when you talk about a brand like Mercedes-Benz More
by eguimara
Employees Worked With
Andrea Alarcon
August 21, 2021
Excellent service, Jose Artiles is the best.I would not hesitate to recommend this dealership and it’s excellent service Dept to anyone. The are always thorough and timely. hesitate to recommend this dealership and it’s excellent service Dept to anyone. The are always thorough and timely. More
by lcrook
Employees Worked With
Jose Artiles
