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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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February 06, 2021

Taking the car every time for service it absolutely wonderful experience everything is coordinate so well with my service advisor Valentin he is the best!! And everyone there is amazing! Thank you! More

by estrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentí , Phil Leite, Luis Soto
Feb 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 05, 2021

Incredible service from Jose Artiles of Mercedes Benz of Coral Cables. I recommend him to all. I never received this type of service from Mercedes of Miami More

by dmw58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez, Jose Artiles
Feb 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 03, 2021

Byron Soler took excellent care of us! We have bought a number of cars from Bob Anderson and think very highly of him and your dealership. More

by bstrickroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Bryon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 03, 2021

Alex Morales was a great service rep. However, I had issues with the loaner vehicle - there was a miscommunication and error in the system causing me to be charged the wrong amount. I addressed the issu More

by Seigryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business. We will share your comments with Alex and Shamir. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 02, 2021

José has been a very great full over this 8 years with Me at MB Services . He is very recommended with all my friend who has MB vehículos . More

by jchacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Feb 02, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 02, 2021

Thanks David Gossett for excellent outstanding service!! His dedication, caring and attention to detail in maintenance of my car is very much appreciated. David is very professional and always willing to a More

by mlee-keow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 31, 2021

If there is a word for more than exceptional, please apply. Not just the Customer Service Aldo, manager and other people from the team congrats. More

by betesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 29, 2021

Valentine was super nice and helpful. He was also very professional and showed a sense of urgency. The other staff and very pleasant and I would recommend to friends and family. More

by Gaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Gaby, that Valentin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 29, 2021

Fernando Rengifo is always very professional and takes care of our needs in an excellent manner. He is remarkable at making sure that we are completely satisfied and happy with the service provided. More

by Juan Bergaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Juan, for taking the time to share your thoughts on working with Fernando. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 28, 2021

EVERYONE WAS VERY NICE. SINCE YOU DRIVE IN AND SPECIALLY SERVICE GUY, FRANKIE. MECHANIC WAS ABLE TO COMOPLETE WORK ON TIME AND EVERYTHING WORKED OUT FINE. More

by CARIBBEANOCEANCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frankie and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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