Mercedes-Benz of Cutler Bay

Best customer service I always lease my car at this dealership because the customer service is excellent. Oliver the sales manager was amazing, just go there and ask for hi I always lease my car at this dealership because the customer service is excellent. Oliver the sales manager was amazing, just go there and ask for him he will help you for sure. Alex my sales person is also wonderful. I recommend this dealer 100 percent. Thanks Oliver and Alex for such a great experience in buying my car. More

Professional, courteous, clean and timely! Service advisor Kevin LaPlanche was professional, knowledgeable and easy to talk to. We have an older car that is out of warranty but Mr. LaPlanche m Service advisor Kevin LaPlanche was professional, knowledgeable and easy to talk to. We have an older car that is out of warranty but Mr. LaPlanche made us feel as a valued customer. He was patient and answered all our questions regarding what service was required for the car. The service was completely on time and together with the detailing, the car felt and looked “new” again. Thank you for a job well done! More

Janyll rocks! Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able t Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able to make everything happen for me. More

Warning light came on My C300 is a little over a year old and a warning light came on related to my seatbelt/airbags in the driver’s side. I was able to get an appointment My C300 is a little over a year old and a warning light came on related to my seatbelt/airbags in the driver’s side. I was able to get an appointment for the next day (a Saturday). When I arrived, it took about 15 minutes to drop off the car and get a complimentary rental. They kept me apprised if when my car would be ready. When I picked it up, it only took about about 15 minutes from arrival to departure. They were courteous and efficient. I hope I never need to go back, but if I do, it will definitely be to this dealership! More

Our new Mercedes A220 This is my fourth Mercedes with Mercedes Benz of Cutler Bay. We keep going back because of the exceptional end-to-end experience from Reception to Sa This is my fourth Mercedes with Mercedes Benz of Cutler Bay. We keep going back because of the exceptional end-to-end experience from Reception to Sales to Financing and to Service. The dealership is first class in every respect. Even though we got a more entry-level model this time around, we were treated as if we bought a $150K S-Class. I will keep coming back to this dealership in the future. Great Experience overall !!! Thank you More

Awesome service. As a 19 year client of MB I can tell you that the service was awesome from speaking with Luis the GM, To Carlos in sales. Charlie and Rubén in service As a 19 year client of MB I can tell you that the service was awesome from speaking with Luis the GM, To Carlos in sales. Charlie and Rubén in service it has been a great experience. I will highly recommend your team at this dealership! Maria More

Outstanding Service! Being that I am a Keys resident, I appreciate the extra effort taken to have my car serviced promptly so that I do not have to come back the next day. Being that I am a Keys resident, I appreciate the extra effort taken to have my car serviced promptly so that I do not have to come back the next day. Outstanding customer service! More

Service Always a great experience at the South Dade Mercedes Dealership. Everyone is very professional, helpful and knowledgeable and our service provider Ad Always a great experience at the South Dade Mercedes Dealership. Everyone is very professional, helpful and knowledgeable and our service provider Adrian Lee Sang is top notch. More

Service was outstanding We have been customers of this dealership since it opened. We will always have a Mercedes as long as we have access to this dealership. The main r We have been customers of this dealership since it opened. We will always have a Mercedes as long as we have access to this dealership. The main reason we appreciate the service in this dealership is solely due to our service writer. Charlie Rodriguez. From the moment you call for service until you get into your clean automobile, nothing is left to chance. Charlie is an incredible asset to this organization. More

Excellent This is the second car I buy with Laura Delgado she made the process so easy both times. I highly recommend her again and again. This is the second car I buy with Laura Delgado she made the process so easy both times. I highly recommend her again and again. More