Mercedes-Benz of Cutler Bay

Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welcoming place. More

I had an outstanding experience purchasing my vehicle thanks to the excellent service provided by Janyll Henriquez. From the moment I arrived, she was professional, knowledgeable, and attentive to every thanks to the excellent service provided by Janyll Henriquez. From the moment I arrived, she was professional, knowledgeable, and attentive to every detail, making the entire process smooth and stress-free. Janyll went above and beyond to ensure I felt confident and informed every step of the way. I’d also like to acknowledge her manager, Yeison López, for overseeing a team that clearly values customer satisfaction, and Alberto Torres in finance, who explained all the financial aspects with great clarity and transparency. Overall, this was one of the best car-buying experiences I’ve ever had. I highly recommend Janyll Henriquez and the entire team to anyone in the market for a new vehicle. More

The services were very professional and excellent. I’m very happy to take my care there for service. I’m very happy to take my care there for service. More

It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being done and provide feedback on additional items found. The entity is excellently run. Please keep up the excellent service! Miriam Gomez - Satisfied client!!!! More

Wonderful customer service, Lorenzo Velos was very helpful and a great employee he was very nice. helpful and a great employee he was very nice. More

Mercedes Benz of Cutler Bay provided me with an exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and custo exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and customer-centric approach were highly appreciated. I would highly recommend their services to anyone seeking a superior automobile. More

Este es el mejor concesionario d Miami máxima atención y servicio muy bello todo , estoy sumamente agradecido d veras , sigan así q van a llegar muy lejos , vendedores excelentes gracias por su atención. servicio muy bello todo , estoy sumamente agradecido d veras , sigan así q van a llegar muy lejos , vendedores excelentes gracias por su atención. More

Albert was very They were helpful and made it possible for us to get our loan approved with very good terms and monthly payments. for us to get our loan approved with very good terms and monthly payments. More

Jesus Fuenmayor did a great job as Service Advisor. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. People at MB Cutler Bay are all friendly and helpful. I watched multiple friendly interactions between staff and customers in the waiting rooms and in the showroom. People are customer focused. Good to see. More

Attention to detail. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. More