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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.8
2,446 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,446 reviews

October 12, 2026

Great communication, fast turnaround Highly recommend Damian as a service advisor to anyone Thank you More

by STEVENMARTINAML
Recommend Dealer
Yes
Employees Worked With
Damian
Oct 13, 2026 -

Mercedes-Benz of Cutler Bay responded

Thank you for highlighting our clear communication and swift turnaround during service on your E-Class. We’re glad our service advisor could assist you, and we appreciate your recommendation. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 12, 2026

Excellent! !! Excellent as it has always been. No complaints just great service and follow up. More

by LorenzoBerry3
Recommend Dealer
Yes
Employees Worked With
I think it was Jesus Pedroso.
Oct 12, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that the service on your GLS 580 and our follow-up have been consistently outstanding is rewarding. Your positive feedback and five-star rating mean a great deal to our service department. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 12, 2026

Excellent customer service Good experience and very professional I would recommend friends to pass by and visit the dealership More

by juandapena2
Recommend Dealer
Yes
Employees Worked With
Damian
Oct 12, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing you found the service on your Mercedes-Benz A-Class professional and enjoyable is rewarding. Hearing you’d recommend friends to stop by means a lot to our service team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 10, 2026

I had a great experience purchasing my car here, especially thanks to Ricardo! He was incredibly helpful, professional, and attentive throughout the entire process. He made everything smooth and str More

by dinfantebrighi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Brighi
Oct 10, 2026 -

Mercedes-Benz of Cutler Bay responded

Your new CLA 250 is in great hands, and we’re delighted the purchase process felt smooth and stress-free. Knowing that our team answered all your questions and made you feel comfortable throughout means a lot to us. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 08, 2026

Excellent service by the salesperson and everyone there. I would recommend without any issues. Really had a good experience More

by elorene94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mercedes-Benz of Cutler Bay responded

We’re glad your purchase of the new Mercedes-Benz GLE 350 went smoothly and that our team made you feel welcome. Your recommendation and kind words about our service mean a lot to our team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 08, 2026

I had a great experience with the service team at Mercedes-Benz of Cutler Bay! Everyone was super friendly, professional, and helpful. Even though there wasn’t a loaner vehicle available, they kindly More

by ivita930522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary de la Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that you felt well treated and supported with the rental option means a lot to our team. We’re glad we could arrange a rental car through Enterprise when a loaner wasn’t available, ensuring the service on your GLC 300 was as convenient as possible. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 08, 2026

Kevin Laplanche is my point person. He's kind, respectful and does a great job in getting my car's problem solved. I appreciate Kevin and the job he does while maintaining a calm manner More

by hernanbmc45
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Laplanche
Oct 08, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that Kevin’s calm approach and attentiveness made resolving your E-Class’s issue smoother is rewarding. Thank you for recognizing his respectful demeanor and the care he provided during your service visit. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 06, 2026

All of the services were completed but took several hours longer than was expected. Waiting on a response for WiFi application. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Mercedes-Benz of Cutler Bay responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 05, 2026

Always feel welcome, friendly and good service advisor, Lorenzo always willing to assist, positive attitude that makes you feel welcome, as well as people working in the service department, since arrival y More

by jorge.egusquiza1960
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Veloz
Oct 07, 2026 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 05, 2026

Naibi is excellent in service, superb in personality and unparalleled in professionalism. I recommend her every day More

by justinneockloie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Veloz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rothenberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naibi in service who gets a 5
Oct 05, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that the service on your Mercedes-Benz G-Class exceeded your expectations and that our friendly professionalism made a strong impression is truly rewarding. Hearing that you recommend our service every day is the highest compliment we could receive. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909