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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,238 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,238 reviews
January 29, 2024
Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. and very important from Damian Rodriguez..5 stars. More
by isaacJr
Helpful January 20, 2024
Great service, very professional, especially the service consultant Orlando Bravo with very good customer service. consultant Orlando Bravo with very good customer service. More
by Efren
Employees Worked With
January 20, 2024
Orlando Bravo, the service consultant is very nice and gave me a great customer service. He is very professional and I got what I was looking for. gave me a great customer service. He is very professional and I got what I was looking for. More
by Efren
Employees Worked With
January 10, 2024
Muy profesional y atento muy buen vendedor cooperativo servicial honesto me sentí en familia con la atención que nos dio servicial honesto me sentí en familia con la atención que nos dio More
by miguelpena837
Employees Worked With
January 09, 2024
Erik was very considerate and helpful. He made this process so easy. I’m a first time EV buyer. Erik was very knowledgeable. That was very reassuring. He makes himself available to assist He made this process so easy. I’m a first time EV buyer. Erik was very knowledgeable. That was very reassuring. He makes himself available to assist you with any questions you have anytime. I definitely recommend Erik! More
by D Rolle
January 06, 2024
Mrs Delgado customer service was second to none, Because of her honesty and impeccable customer service, I decided to switch dealership after 30+ year, of her honesty and impeccable customer service, I decided to switch dealership after 30+ year, More
by jalovici
January 04, 2024
We have been working with Herbert Kanzki for many years but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience was nothing like the one Herbert would provide. We will greatly miss him. Thank God Jonathan and Chris, from the repair shop department are still there. More
by Rblanvel
Employees Worked With
Other Employees :
Jonathan (head of all mechanics and Chris (foreman)
January 04, 2024
We love Eric! ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to d ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to doing business. We recommend Eric with our eyes closed! Just bought my second vehicle with him. More
by Emely Danett
December 16, 2023
Outstanding experience and service. Brandon Blanco, Oscar Yanes and Hugo Sanchez went above and beyond to help us get my wife's dream car. I strongly recommend, we went to other dealer Brandon Blanco, Oscar Yanes and Hugo Sanchez went above and beyond to help us get my wife's dream car. I strongly recommend, we went to other dealers and the treatment did not even come close. Ask for these gentlemen's personally and I guarantee you will not be let down. Recommend💯 More
by Orly
December 09, 2023
Excellent service from Mario Martinez. I would recommend 100% Mercedes Benz with Mario Martinez. Thanks I would recommend 100% Mercedes Benz with Mario Martinez. Thanks More
by Aimee Nunez
