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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,346 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,346 reviews
May 01, 2022
Carmen, is the only one I have trusted to purchase a car for the past two decades. She is reliable, trustworthy, and extremely competent. I think I am on my 6th Mercedes, all from Carmen. I highly recomm for the past two decades. She is reliable, trustworthy, and extremely competent. I think I am on my 6th Mercedes, all from Carmen. I highly recommend her and I know in time she will find that perfect number 7. More
by anthony
Employees Worked With
Carmen Arrazola
April 22, 2022
Súper atentos conmigo y mi bebé . .buen servicio..amables ...y complacientes con el cliente..me sentí complacida con mi trato y salí feliz con mi carro nuevo .buen servicio..amables ...y complacientes con el cliente..me sentí complacida con mi trato y salí feliz con mi carro nuevo More
by SANDRA LAHITTBIGNOTTE
Employees Worked With
April 22, 2022
Excelente atención, de lujo! Me atendió Janill Henriquez, muy amable y profesional. Siempre sonriente a pesar de nuestras indecisiones y cambios. El lugar precioso, muy limpio y Me atendió Janill Henriquez, muy amable y profesional. Siempre sonriente a pesar de nuestras indecisiones y cambios. El lugar precioso, muy limpio y todos muy atentos. More
by Yinetjorge
Employees Worked With
April 17, 2022
The experience I had today while getting my car was beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted after many failed attempts at other dealerships. I highly recommend this location. More
by Wdb0613
April 14, 2022
Eric Kalias responded to my request and made it possible for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as we for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as well as the finance agent Jose Gonzalez, they made my dream come true in the most reasonable and fair way. I couldn’t be more satisfied about my experience at Mercedes Benz of Cutler Bay. Thank you guys for making me feel welcomed and for making this a smooth and comfortable experience. More
by Yaimelys Govin
April 13, 2022
Eric was AMAZING! Our experience went smoothly and he made sure we left the dealership completely satisfied. We recommended him to my sister and he is now also taking Our experience went smoothly and he made sure we left the dealership completely satisfied. We recommended him to my sister and he is now also taking care of her Mercedes purchase. Great salesman! More
by Emely Danett
April 11, 2022
Janyll was very friendly, attentive and patient with our preference until we found what we were looking for. preference until we found what we were looking for. More
by girneybonilla
April 10, 2022
We had a great experience! Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% More
by sabricvv
April 09, 2022
Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. appointments online. Responsive management to customer b satisfaction. More
by Dansalt
April 02, 2022
Mercedes at Cutler Bay EXCEEDED my expectations. This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these times have become challenging with inventory, they have managed to provide several options to their customers. Eric Kalias was professional, friendly, and genuinely caring to get me the best deal on my new purchase. He was tentative to all my questions and concerns. I’m very grateful for all his efforts. As well as Oliver Ortiz, manager of sales, who together with Eric worked on making it possible in getting me the best deal for my new C300. My sincere gratitude to them both. Now I can enjoy a beautiful car and continue staying in the Mercedes-Benz family! More
by Thaniar
