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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,337 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,337 reviews
January 30, 2020
recall work The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up t The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up the carwash was a pleasant surprise. More
by snookme13
Employees Worked With
javier
January 30, 2020
Thanks guys As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. More
by mercedes
Employees Worked With
January 30, 2020
Albert and Oliver are awesome! Excellent people skills. Albert and Oliver display outstanding professionalism, dedication and commitment. Both made the experience very enjoyable. I am very thankful for you Albert and Oliver display outstanding professionalism, dedication and commitment. Both made the experience very enjoyable. I am very thankful for your patience. More
by Elizabeth
January 28, 2020
Happy with my Purchase I like this Dealership and this my 3rd time repeat buy from and excellent customer service and they always they take care they client Thank you I like this Dealership and this my 3rd time repeat buy from and excellent customer service and they always they take care they client Thank you More
by Hassan
Employees Worked With
January 28, 2020
Great Experience My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira Jones was attentive, accommodating and dedicated. It was great leaving with a smile and two new vehicles. I would highly recommend Mercedes Benz of Cutler Bay and Ira Jones to my family and friends More
by carlakc26
January 25, 2020
Always a fantastic experience when visiting MBCB. All of the employees are exceptional, the dealer is always clean and the service is always great. Thank you MBCB for making servicing my car so easy. the employees are exceptional, the dealer is always clean and the service is always great. Thank you MBCB for making servicing my car so easy. More
by jucamarpra
January 25, 2020
Everyone at the dealership was extremely friendly and helpful. They show you respect anytime you come in. Honestly speaking negotiations was easy but they didn’t come off the price as much as I would hav helpful. They show you respect anytime you come in. Honestly speaking negotiations was easy but they didn’t come off the price as much as I would have liked. More
by Mllcutie
January 24, 2020
The best, better than expected The services and professionalized attention that I receives was better that expected. Carmen is a great sales lady. In and out without headache. I mus The services and professionalized attention that I receives was better that expected. Carmen is a great sales lady. In and out without headache. I must if you are trying to get a new car. All the personnel that I have the pleasure of meeting and dealing with were exceptional. Big thanks guys, keep the great job that you do. More
by mercedes
Employees Worked With
Carmen Arrazola
January 20, 2020
Every employee that I encountered was interested in helping me accomplish getting my car to the right serviceman. I was phoned when the service was completed and equally treated as a special person rec helping me accomplish getting my car to the right serviceman. I was phoned when the service was completed and equally treated as a special person receiving my car. The experience was wonderful. More
by hypocon1
Employees Worked With
January 18, 2020
I purchased a brand new sprinter van/camper in Minnesota. I came down from North Dakota and a trim piece from the mirror had fallen off While driving. I made an appointment and they had the part I came in an I came down from North Dakota and a trim piece from the mirror had fallen off While driving. I made an appointment and they had the part I came in and Kevin was more than gracious and helping me. The whole process took about an hour they had me going and it was under warranty. I was extremely satisfied with the service. Thanks Al More
by alvoegele
Employees Worked With
Kevin laPlanche
