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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

4.9
779 Reviews

779 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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August 10, 2022

Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

by wendy lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Wendy, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

June 03, 2022

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great More

by Mildred G
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Mildred, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 09, 2022

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. More

by Dansalt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 26, 2022

I was very impressed with the professionalism and courtesy displayed by Manuel Fernandez and Yoel Del Rosario. These remarkable young men carried themselves very well. Truly the professional quality More

by daystar.cannady
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manuel Fernandez and Yoel Del Rosario
Mar 28, 2022 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 26, 2022

They were very friendly, service was fast and they answered all of the questions that I had. More

by Dmiddy05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 18, 2022

The service I received from Regina was excellent she is professional very knowledgeable it was a pleasant experience I had with her. More

by evinales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Mar 20, 2022 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 13, 2022

Very professional and got my Out of Town Sprinter camper van on the road fast. More

by AlSantos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Technician Mr. Sterling, Regina Vera
Mar 14, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 05, 2022

Definitely the best Representative this company has, very professional and efficient, can't get any better than this, very knowledgeable agent and easy to deal with. She explained everything to me and no sur More

by Felixromeromartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Mar 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Felix, Thanks for sharing your thoughts about your experience working with Regina here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Mar 07, 2022 -

Felixromeromartinez responded

Thank you guys for doing such a great job! Have a nice week!

February 11, 2022

Everyone at the dealership is very professional and polite. The manager has always been extremely helpful. More

by Eandre29296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Telecemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Feb 11, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 05, 2022

Great professional, very knowledgeable and followed up with me on everything. I will continue taking my car to her. More

by donnyhudson66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Feb 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Donny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com