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Mercedes-Benz of Des Moines
Urbandale, IA
378 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 378 reviews
August 24, 2023
Great service excellent coffee snacks chairs - Go Big Red !!! Friendly courteous always keeping me informed !!! Friendly courteous always keeping me informed More
by jjsiert
Helpful August 23, 2023
Listen to what is needing to be done on your vehicle. Pleasant people work there. Mechanic did a wonderful job on fixing my car Pleasant people work there. Mechanic did a wonderful job on fixing my car More
by jud2johnson
August 22, 2023
Excellent salesperson and management ! ! Best dealer to buy your MB, they make you feel like home !! ! Best dealer to buy your MB, they make you feel like home !! More
by lazlmm
August 18, 2023
Clean, busy, responsive and worthy of one’s business. Now for the other words this is 15 Now for the other words this is 15 More
by wahls45
Employees Worked With
August 16, 2023
Everyone was very helpful and kind. I am not technical so I need a lot of patience from my salesman. I am not technical so I need a lot of patience from my salesman. More
by jonikclark
Employees Worked With
August 16, 2023
Brad in Consumer service is always pleasant and goes out of his way to accommodate us. of his way to accommodate us. More
by Mjking
Employees Worked With
August 16, 2023
They always have my best interests in mind. Never try to take advantage and are on time. Never try to take advantage and are on time. More
by Johngburns
August 15, 2023
Saleman makes appointment with me and by the time I get there he sold the vehicle without even letting me know..3hr drive wasted.. xxxx asswhole!!! there he sold the vehicle without even letting me know..3hr drive wasted.. xxxx asswhole!!! More
by Woohoo
Employees Worked With
Sejad
August 15, 2023
Great customer service, the only bad thing is that they are taking too long to make An appointment 2 or 3 weeks is crazy it has never take so long before to make a regular service to my vehicle are taking too long to make An appointment 2 or 3 weeks is crazy it has never take so long before to make a regular service to my vehicle More
by brenda_montelongo
Employees Worked With
August 15, 2023
Consistently outstanding service with people that I trust. Thanks for the last forty years of the best care. trust. Thanks for the last forty years of the best care. More
by williamsalow
Employees Worked With
