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Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
February 08, 2024
Service was awesome as usual. Was able to get a loaner to help with my work schedule. Everything went smoothly Was able to get a loaner to help with my work schedule. Everything went smoothly More
by Doreen.blunck
February 07, 2024
Service department makes it easy to make an appointment and did my service quickly. They also added a service without complaint. and did my service quickly. They also added a service without complaint. More
by jpinter1978
Employees Worked With
February 06, 2024
Great and helpful staff. This is my 2nd car from them. No pressure people, just great experience overall This is my 2nd car from them. No pressure people, just great experience overall More
by gravitykong91
February 02, 2024
The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on what is best. When I call with questions, Nathan Karr calls me back with answers. I appreciate working with staff who care. More
by Chibyere
January 31, 2024
Excellent customer service! Midhat was awesome to work with. Great communication throughout the entire process Midhat was awesome to work with. Great communication throughout the entire process More
by lyman.realtor
Employees Worked With
January 30, 2024
Very satisfied with the service and staff working at Mercedes. Special thanks to Brahim Bouhaik. He did his part of the job professionally and gave me a very good deal. Mercedes. Special thanks to Brahim Bouhaik. He did his part of the job professionally and gave me a very good deal. More
by suad.ekic
Employees Worked With
January 28, 2024
Mercedes service is the best. Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were in the middle of a blizzard with horribly cold weather. I needed a car to get to work at the hospital. After my car was fixed which did not take more than a day, my car was thoroughly cleaned. It looked brand new again! I almost didn’t want to drive it. It looked so awesome! More
by Doreen.blunck
January 26, 2024
They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly I didn’t have a appointment and they didn’t mind and took care of it quickly More
by mgraham
January 25, 2024
As usual Nathan took great care of me any my vehicle. The best or nothing is the motto. The best or nothing is the motto. More
by bones1615
January 24, 2024
Good service and good team. It's nice to work with Bred, Thank you very much. It's nice to work with Bred, Thank you very much. More
by Nico
Employees Worked With
