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Mercedes-Benz of Edison - A Ray Catena Dealership

Edison, NJ

5.0
5,766 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one. We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition. Follow us on Twitter - http://www.twitter.com/mercedesedison Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts Watch us on YouTube - http://www.youtube.com/dougcatena
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910 U.S. 1

Edison, NJ

08817

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Showing 5,766 reviews

May 13, 2015

Finance Department We have leased many cars from this dealership over the years. The Finance Department would have to do some additional work and prepare a letter for us More

by Luckydo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Joseph Scribellito
May 20, 2015 -

Luckydo responded

This answer is INCORRECT and we spoke to Mercedes Benz Financial and our Trustee for our Bankruptcy and all that needed to be done was that we received a sales agreement and submitted it Albert Russo our Trustee and it would have been approved. Why did your finance department NOT know this before you even applied for Mercedes-Benz Financial the other dealership did! Do NOT tell us that another dealership did NOT get us financed as they did. My husband spoke to Mercedes Benz Financial today after the horrible way I was treated at your showroom and they did tell my husband that you would NEVER get information about an approval from another dealership that is confidential information and would NOT be given out to anyone. Joe who you are speaking about practically three me out of the showroom today and also told me and I have on recording no my phone that if I gave Ray Catena a BAD rating in anyway or said anything BAD about this dealership that they would get their attorneys after me! YES that is what JOE SAID to someone. I showed Chuck the form that needed to be filed out and NO ONE cared I brought it there on purpose to show that all that needed to be down is a copy of the sales agreement then we submit to our Trustee Albert Russo then he would have approved it. They understand during bankruptcy that people's leases run out and will NOT leave people without transportation. It is a LIE that you spoke to anyone from Mercedes Benz Financial that we were approved as I wrote we were told by them today they would NOT ever give out personal information to another dealer and we are going to another dealer and will NEVER return to Ray Catena. Again learn the processes for people in our situation and maybe it would have been Ray Catena that got the sale NOT the other dealership in the area. Think about this one why would anyone give out someones personal information it would be against the law to do so!! Joe rude behavior today 5-20-15 and what he said to me was uncalled for I am a disabled woman I may NOT look like one but I am and your rudeness and I do have you on recording and we have NOW hired our own attorney that will review this case to see if is a valid case to sue for damages! You are 100% WRONG!!!! Wake up Joe would you like anyone to speak to your wife the way you spoke to me today!

May 04, 2015

Wonderful experience- Anthony Marino made the entire sales process seamless and followed up on every detail from start to finish. I would recommend your dealership, and Ant More

by matthew123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 30, 2015

Service My experience at Ray Catena Service center in Edison was great. The service reps are very kind and the service is phenominal. I purchased a service pl More

by justin_deak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Laudani
April 29, 2015

Amazing Experience leasing my first Mercedes-Benz Vincent Peluso Jr. was a great help and made my new car experience magnificent. The process was very smooth and he was able to explain everything in d More

by MsKarlaMichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 27, 2015

Positive Experience with Ray Catena I had an absolutely positive experience dealing with Anthony and the team at Ray Catena on the lease of my new car. He was easy to work with and got t More

by e_mramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garone
April 27, 2015

Best sales experience My wife and I purchased our previous Mercedes-Benz cars from another dealership, this time our experience at Ray Catena Mercedes, particularly with ou More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred - Service Manager and Pat - Delivery Consultant
April 19, 2015

My First Mercedes There is a level of service that one expects when dealing with luxury brands such as Mercedes. I can truly say that the experience I had at Ray Catena More

by pwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan
April 15, 2015

Great experience Vince Peluso Jr. made my purchase an awesome experience. I didn't feel pushed in any way (which is one of the things I hate about car buying). He ex More

by LSharott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 14, 2015

First Class Service from Anthony Marino This is my first Mercedes Benz. I have had many Infiniti's from Anthony Marino. This by far was the best experience I have had yet. I never thought I More

by MB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 14, 2015

Wonderful and positive experience! I have dealt with this dealership for over 25 years. Gregory Giordano was a pleasure to work with. This is the third time I leased my car from him. My More

by mariamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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