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Mercedes-Benz of Grapevine
Grapevine, TX
2,079 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,079 reviews
November 01, 2024
I would like to express my sincere gratitude for the exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfe exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfect vehicle for my needs. Unlike many car salespeople, Dyan was not pushy or aggressive in her approach. She listened attentively to my requirements and preferences, and made sure to present me with options that were within my budget. I felt comfortable and respected throughout the entire process. Thanks to Dyan's professionalism and dedication, I am now the proud owner of the car I have always wanted. I am truly grateful for her exceptional service and highly recommend her to anyone looking for a positive and stress-free car buying experience. More
by Tierralstephens
Employees Worked With
October 30, 2024
Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business. knowledgeable and helpful, management willing to negotiate to get our business. More
by Makelke
October 29, 2024
Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've ever had. Tom's friendly personality, integrity, and commitment to top-notch customer care made the entire process smooth and efficient. He values your time and takes care of every detail to make sure everything goes seamlessly. Tom went above and beyond by delivering our beautiful Mercedes-Benz all the way to Midland, leaving us confident and well-informed throughout. I highly recommend giving Tom a chance to assist you with your next car purchase—you won’t be disappointed. Thank you, Tom! More
by Sopheakhuot
October 29, 2024
My experience with Mercedes Benz was superb. Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customer Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customers is going over and above to make sure they are satisfied. You go girl!!! More
by knewhouse0412
October 28, 2024
Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More
by MichelleB
October 26, 2024
Awesome dealership. Basel Abbas is my go to person for future AMG vehicle. I will also recommend him to my family members. Thank you Basel Abbas is my go to person for future AMG vehicle. I will also recommend him to my family members. Thank you More
by armbenderc
Employees Worked With
October 25, 2024
It was a very pleasant experience buying car at the Mercedes-Benz of Grapevine. Dyan Hiner, sale experience manager,was very patient and provided answers for all of our questions as well as explained a Mercedes-Benz of Grapevine. Dyan Hiner, sale experience manager,was very patient and provided answers for all of our questions as well as explained available packages. More
by myokywe
Employees Worked With
October 23, 2024
I liked a lot Mercedes Benz Grapevine. They have a great sales representatives team. Tom was very nice, knowledgeable and patient during the purchase process of my car. Great service!! They have a great sales representatives team. Tom was very nice, knowledgeable and patient during the purchase process of my car. Great service!! More
by Anawrv
October 20, 2024
I had a written offer from Kelley Blue Book from this dealership. My car was 100% serviced by this dealership during the 3 and 1/2 years I owned it and was in very clean condition only needing tires per dealership. My car was 100% serviced by this dealership during the 3 and 1/2 years I owned it and was in very clean condition only needing tires per my last service there. The dealership reduced the online offer by $8k because they say it needed some tires. I think they were extremely unfair with me and declined there ridiculously offer. More
by Perryjo28
Employees Worked With
