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Mercedes-Benz of Grapevine
Grapevine, TX
2,004 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,004 reviews
March 17, 2024
Tom was exceptional. We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk aroun We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk around video was taken. The auto body tech stayed after on a weekend to get the car back tob perfect before we left on Sunday. More
by jhenderson
Employees Worked With
March 13, 2024
Great experience with Basel Abbas and the team at MB Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! More
by sroberlander
Employees Worked With
March 12, 2024
Our salesman Casey Nolan was very knowledgeable and easy to deal with on our recent purchase. We would gladly recommend him to family and friends. Bob Gibbs to deal with on our recent purchase. We would gladly recommend him to family and friends. Bob Gibbs More
by Bgibbsrealtor
Employees Worked With
March 12, 2024
Good customer service. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. More
by whiteowl72208
Employees Worked With
March 11, 2024
I have driven Mercedes for 31 years, and compared to other dealerships the service remarkable. other dealerships the service remarkable. More
by wlholmes
March 11, 2024
Excellent Customer Service, by Basel Abbas, helping me get my GLC 300 Coupe, Thank you for the Service!! get my GLC 300 Coupe, Thank you for the Service!! More
by John Amah
Employees Worked With
March 11, 2024
"Exceptional experience at Mercedes-Benz of Grapevine! Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealershi Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealership for anyone in the market for a luxury vehicle. A+++!" More
by Iliana Mercer
March 07, 2024
Charles Lane is the best salesperson we have ever had. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. More
by Mpassmore
Employees Worked With
March 07, 2024
I had an amazing experience, the dealership was very nice, the associates were very polite and inviting. nice, the associates were very polite and inviting. More
by Adj0116
Employees Worked With
March 07, 2024
Perfect customer service. You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! More
by Tbaker06
