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Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
October 10, 2020
Bria worked hard to make this happen with the options I wanted. I drove five hours to make this purchase and would do it again in a heartbeat. wanted. I drove five hours to make this purchase and would do it again in a heartbeat. More
by Prwood
Employees Worked With
Kevin Henochowicz, Bria Harrison
October 10, 2020
Wonderful buying experience, regarding my recent purchase of my Mercedes-Benz GLE 350. My five hours trip was well worth the travel to Mercedes-Benz of Grapevine. This Grapevine dealership offers a large in of my Mercedes-Benz GLE 350. My five hours trip was well worth the travel to Mercedes-Benz of Grapevine. This Grapevine dealership offers a large inventory and all types Mercedes-Benz vehicles. Thank you! More
by jdsmithark
Employees Worked With
Jordan Lee, Joseph Kim
October 09, 2020
Best car buying experience ever! They made it so easy and enjoyable. Bria went above and beyond to deliver the car to us. We never had to leave the house! Thank you Bria, Matt and Zach!! We appreciate your e enjoyable. Bria went above and beyond to deliver the car to us. We never had to leave the house! Thank you Bria, Matt and Zach!! We appreciate your extraordinary service! We will be back!! More
by Melody@iCandy
October 07, 2020
We have been a customer from Park Place Mercedez in Grapevine for many years. Through the years, we experienced excellent service that reflects in every area of the car dealership. Great customer ser Grapevine for many years. Through the years, we experienced excellent service that reflects in every area of the car dealership. Great customer service, knowledgable associates that are whiling to help in every moment, fantastic inventory of cars, and High Standards that haven't change but improve through the years. Alejandro Perez, Park Place Mercedez in Grapevine's, New Car Sales Experience Manager is a truly example of the excellence you hope to have in a dealership like this. More
by Luis V.
Employees Worked With
October 06, 2020
Joseph was excellent to work with. Had all the answers we needed & extremely efficient. I will definitely ask for him should I have a future Mercedes purchase!! we needed & extremely efficient. I will definitely ask for him should I have a future Mercedes purchase!! More
by glbeason
October 03, 2020
It was a pleasure having having Joseph help me decided which vehicle I finally decided to purchase. Not once was he pushy or did I feel pressure to purchase a vehicle. He was very kind and patient with m which vehicle I finally decided to purchase. Not once was he pushy or did I feel pressure to purchase a vehicle. He was very kind and patient with me, given the fact that I was so indecisive. I truly believe if it was another sales person they would have given up, but Joseph showed he cared by checking in with, game me my space and time until I made my final decision. He is a great asset to this company. Thank you Joseph!! You rock! More
by Blin0513
Employees Worked With
Joseph Kim
September 28, 2020
Joseph was such a pleasure to work with! He went above and beyond to make sure I had the best experience possible and is a great salesman. Chris with finance was also wonderful to work with and they are b and beyond to make sure I had the best experience possible and is a great salesman. Chris with finance was also wonderful to work with and they are both so kind and knowledgeable! I would highly recommend them to anyone and everyone I know :) More
by Emery Ehrenberg
September 22, 2020
I’m new to the Mercedes family, my experience was amazing and I highly recommend the grapevine Mercedes location! The sales team are very pleasant and Bree is AMAZING... and I highly recommend the grapevine Mercedes location! The sales team are very pleasant and Bree is AMAZING... More
by Ricardo
