Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,504 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,505 reviews

August 03, 2017

Great experience Worked with Martin (salesman) on a really nice almost new used car. This car was not the brand that this dealership sells, so obviously, their knowled More

by Ironhead3fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
Aug 04, 2017 -

Mercedes-Benz of Hagerstown responded

It was great working with you! Let us know if we can help with anything. We appreciate you choosing us. :)

August 03, 2017

Great costumer service Had great experience everything was good and excellent costumer service would definitely do more business with them Ron specially toke good care me se More

by Maserati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Mercedes-Benz of Hagerstown responded

We hope you are loving your Maserati! It was a pleasure working with you. We appreciate you sharing your experience as well.

August 02, 2017

Outstanding Experience This is the third vehicle I bought from Mercedes Benz of Hagerstown and each time my sales associate was Barry London. Each experience has been pleasa More

by DD - MB-C43
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to hear you felt like it was a Homerun!

August 01, 2017

New Purchase I recently purchased a 2017 Mercedes Benz from this dealership. The salesman Rob Edmonds made this experience pleasant. Rob is low key and does not More

by LEWIS B SUBELSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Mercedes-Benz of Hagerstown responded

Great to hear you had a good pleasant purchase experience. Thank you for choosing us, Lewis!

August 01, 2017

Very helpful Mike Lavrenchik showed us several cars and was very helpful and friendly since purchasing out 2017 E 300. This was our first purchase since 2006 and More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Aug 02, 2017 -

Mercedes-Benz of Hagerstown responded

We hope you are loving your new 2017 E 300, Greg! Thank you for choosing us.

August 01, 2017

Knowledgeable Very comfortable interacting with Mike Lavrenchik. After owning previous Mercedes Benz for 10 years, we trust the service department and dealership More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Aug 02, 2017 -

Mercedes-Benz of Hagerstown responded

Great to have your trust and to be working with you!

July 29, 2017

Pleasant car buying experience Rob Edmonds was great. We test drove several different cars to find the one my wife liked the best. Rob was friendly, courteous, and professional th More

by lunar blue sam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to hear your Wife loves her lunar blue C300! It was a pleasure working with you. :)

July 27, 2017

My first E350 purchase!!!! Phenomenal dealership....was looking for a E350 which Benz has discontinued...they located my car the same day.....so relieved because i had waited so More

by mccall,joanna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Mercedes-Benz of Hagerstown responded

Hope you are loving your new E350 dream car, Joanna. It was great getting the chance to work with you. Let us know if there is anything we can do. Happy you liked the chocolate as well!

July 27, 2017

Great Experience with Mike and Team I had the opportunity to work with Michael Lavrenchik during the purchase of our car. Mike was super patient with us and answered ALL of our questions More

by Shayo Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Jul 28, 2017 -

Mercedes-Benz of Hagerstown responded

Hope you are loving your new car, Shayo. It was great getting the chance to work with you. Let us know if there is anything we can do. :)

July 24, 2017

Always enjoy working with Barry London. Great service, friendly smiles, and all around enjoyable car buying experience. This is my 2nd time buying from Barry and counting down the days until More

by Ali_2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Mercedes-Benz of Hagerstown responded

Great working with you each time, Ali! When your 3rd comes around, I'm here to assist. -Barry

...
134
...