Mercedes-Benz of Hagerstown

Upstate NY We were traveling from NY to Virginia and happened to drive by the dealership and decided to stop in to browse. On our way home we stopped again to te We were traveling from NY to Virginia and happened to drive by the dealership and decided to stop in to browse. On our way home we stopped again to test drive the GLK that had caught our eye. Loved it! Bought it! A couple weeks later came down and drove it home. Mike was so accommodating, he came in on his day off to make sure everything was perfect. Thanks to all at Mercedes-Benz of Hagerstown! More

Competent, Friendly, and Efficient Service This dealer and its experienced and friendly salesperson, Barry London, provided me with a wonderful car-buying experience. Barry was very proactive This dealer and its experienced and friendly salesperson, Barry London, provided me with a wonderful car-buying experience. Barry was very proactive in identifying third-party incentives for my purchase. There was no pressure to purchase extra packages or unwanted features. Barry worked diligently to find the car with the exact features I wanted. Barry gave detailed explanation of the technological features of the car and provided "hands on" instruction. We found the staff at the dealership to be very accommodating, including the finance officer and service manager. We highly recommend the dealership and Barry to others and we would purchase from them again. More

New Purchase made easy Mike and the dealership made our new purchase very easy and comfortable. The best buying experience I have had so far! A great combination of sales an Mike and the dealership made our new purchase very easy and comfortable. The best buying experience I have had so far! A great combination of sales and finance staff, and an obviously terrific vehicle. More

A Great Experience MB of Hagerstown made this car shopping experience an easy and fun one. We got a great price on a great vehicle - a certified pre-own Subaru - and we MB of Hagerstown made this car shopping experience an easy and fun one. We got a great price on a great vehicle - a certified pre-own Subaru - and we feel fortunate we found it here! More

Great dealership experience! I recently purchased a pre-owned Hyundai Genesis luxury sedan from Mercedes-Benz of Hagerstown. The experience was wonderful! My sales person, Barry I recently purchased a pre-owned Hyundai Genesis luxury sedan from Mercedes-Benz of Hagerstown. The experience was wonderful! My sales person, Barry London, could not have been more professional, courteous, or helpful. Mr London truly went out of his way to make my experience comfortable and rewarding! I will be visiting him again in the future when I'm ready for another vehicle. More

The Best or Nothing Mercedes Benz of Hagerstown really does deserve their #1 rating. It was truly a pleasure working closely with Barry, Rob, Austin and Adam. The commu Mercedes Benz of Hagerstown really does deserve their #1 rating. It was truly a pleasure working closely with Barry, Rob, Austin and Adam. The communication was top notch, but never over bearing, and with no added pressure. Each individual truly understands the meaning of providing a great "customer experience". As the MB slogan says "The Best or Nothing". This dealership and the people here deliver!! MBOH has earned my business not just for today for the future. Highest regards to all. More

"First Time Mercedes Owner" Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search bega Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search began when I found interest in the GLA 350 which had not come out yet. I called MBOH to have a quick inquiry and Barry London answered the phone. He answered all my questions and was super nice, he offered to meet me to discuss my needs when a time was convenient for me, even if it was after his work hours. When I arrived at MBOH he was at the front door to great me with a smile (very important in sales) and all was pleasant from there. He listened to my needs as I needed space for family matters as well a luxury and was very informative to let me know the GLA 350 was quite small but never pushed me to feel like if that was what I wanted you should not buy. Not long after this meeting a used GLK in a blue color that I love came available and I emailed Barry at 10:00 PM at night expecting an answer the next morning. Not the case, he answered within 15 minutes and we were able to make the purchase the next day. Every one at MBOH was super nice and quality minded about customer service as well as the great product they carry. Great job, I look forward to being just as impressed with the service department when needed. Thanks MBOH! V Youngblood More

Very Happy :) Chris Hegenbart has to be one of the nicest, most patient salesmen we've ever dealt with. Chris took the time to explain all the differences between Chris Hegenbart has to be one of the nicest, most patient salesmen we've ever dealt with. Chris took the time to explain all the differences between C Class Mercedes verses an E Class Mercedes. He never made us feel like we were taking up too much of his time and never pressured us into anything. One thing that sticks out to me is that he gave us time to ourselves during the price negotiating. He politely excused himself and said "you talk between yourselves". Very professional, patient and polite. After showing us several vehicles and letting us 'kick the tires' we decided on a beautiful E Class. We are super happy with our purchase. More

Way to go Mercedes-Benz of Hagerstown! Mercedes-Benz of Hagerstown by far beats any other dealership I have ever worked with to purchase a vehicle. Excellent Customer Service and caring de Mercedes-Benz of Hagerstown by far beats any other dealership I have ever worked with to purchase a vehicle. Excellent Customer Service and caring dealer. More

Second to none!!! This was the 11th (or so) car that I have purchased, and by far, it was my best car buying experience. The friendly service was second to none, and I This was the 11th (or so) car that I have purchased, and by far, it was my best car buying experience. The friendly service was second to none, and I didn't feel uncomfortable for one moment while browsing. If you want a professional who knows his craft, I recommend that you ask for Barry London. I will do business here again and again! Sincerely, Chad and KC Russell More