Mercedes-Benz of Hagerstown

From the phone calls to the delivery of the vehicle, every thing was easy, professional, and friendly. No hassle, hustle, or bull, regardless of how hard I tried to get the price lower that even I thou every thing was easy, professional, and friendly. No hassle, hustle, or bull, regardless of how hard I tried to get the price lower that even I thought they could go. Wes and the balance of the staff met a bar for excellance that I have not seen in my 50 years of buying (and selling) vehicles for myself or relatives. Some sales people are knowledgeable and some are friendly and genuinely nice, but very, very seldon all three. Wes was, even though this was a previously owned BMW and not a Benz. I'm sold on BMWs, but when I buy my next new car I will definitely talk to this dealership first. Gary Haines Bel Air, MD More

I was referred to Barry London by a salesperson at a competitor's dealership, when they could not meet my requirements. Came in to see Barry and left with a 2009 certified ML 350. I had no intention o competitor's dealership, when they could not meet my requirements. Came in to see Barry and left with a 2009 certified ML 350. I had no intention of buying a M-B, but just wanted to shop the used car inventory. Barry was very responsive in presenting several different options, and we wound up buying the ML. Barry was great to work with, very professional, cordial and accommodating. We highly recommend Barry and M-B of Hagerstown. The fact that a competitor recommended Barry says a lot about his reputation and integrity. More

Fist class buying experience and excellent value. First shopped at other local dealers. After waisting days receiving mediocre discounts for a new ML350, and lousy trade in offers for my existing vehicle shopped at other local dealers. After waisting days receiving mediocre discounts for a new ML350, and lousy trade in offers for my existing vehicle, I contacted Wes at MB Hagerstown. Over the phone (and email) Wes provided a deeply discounted quote that beat all previous offers. I then described my trade to Wes and told him what I expected to receive for it. Wes provided a telephone estimate which sounded great. That same day I drove the 45 minutes to MB Hagerstown to have them appraise my vehicle. Wes honored the quoted price for the new vehicle and agreed to purchase my trade at the figure previously discussed. Between the discounted price for the new vehicle, and the above average trade paid- the savings were significantly better than any other dealer. After we reviewed the figures, Wes made the process quick and easy. At delivery he took the time to go over the details of our new vehicle thoroughly. In addition, the finance manager, Austin Shemon was both patient and professional. MB Hagerstown is a friendly and easy place to do business. No high pressure here! I would suggest that anyone in the market for a new MB contact MB Hagerstown. It is worth the extra drive. More

We are pleased with the the trade of our Black 2011 GL550 with the new Black 2013 GL550. The vehicle was delivered by Mike Lavernchik. Thank you Mike! with the new Black 2013 GL550. The vehicle was delivered by Mike Lavernchik. Thank you Mike! More

Mike was great!! Would definately recommend him and go to him again for my next Mercedes!! Excellent service and very easy to deal with. I was in and out with my new car! him again for my next Mercedes!! Excellent service and very easy to deal with. I was in and out with my new car! More

This is the 4th vehicle that we have purchased from MB of Hagerstown. We have worked with Andre Taylor for the last 3 (Justin for the 1st). We came to this dealership after a less than honest experience with Hagerstown. We have worked with Andre Taylor for the last 3 (Justin for the 1st). We came to this dealership after a less than honest experience with another MB dealership in Maryland. It was the best decision we could have made. From the first purchase through our newest (just picked up our new GLK on 12/20/12)everyone involved (sales, service and management) has been fabulous. They have always been accomodating (twice now we have traded in two cars for one)and we have always gotten great prices. If you are in the market for a new vehicle, I highly recommend MB of Hagerstown and recommend you work with Andre. More

Mike was our salesman. He was friendly and professional. After speaking with us he suggested we test-drive a MB that suited our needs better than the one about which we had inquired. It was a good fit. We w After speaking with us he suggested we test-drive a MB that suited our needs better than the one about which we had inquired. It was a good fit. We worked out a good trade-in value for our car. Now we own a beautiful Mercedes Benz C-300. We are still impressed by the easiness of this sale. We are very satisfied customers. More

The initial service was sketchy, it took awhile to find a salesman to attend to our 3pm test drive appointment. After that, the service was great! Very friendly and efficient. Actually made buying a car e salesman to attend to our 3pm test drive appointment. After that, the service was great! Very friendly and efficient. Actually made buying a car easy and entertaining. Mike is very personable and patient. More

This is the third car I have acquired from this dealership. The same people are there year after year, it's like a family. I won't go anywhere else. Andre was excellent and his co-worker Mike wa dealership. The same people are there year after year, it's like a family. I won't go anywhere else. Andre was excellent and his co-worker Mike was extremely helpful as well. Excellence all around! More

Very pleasant, professional, and helpful staff that made our purchase that much more exciting for the delivery of our new GL450. Mr. London was very helpful and patient in setting up the vehicle for us. We our purchase that much more exciting for the delivery of our new GL450. Mr. London was very helpful and patient in setting up the vehicle for us. We would purchase another vehicle from MB of Hagerstown. Thank you. More