
Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Hagerstown Mercedes-An Excellent Experience! After Hagerstown Mercedes-An Excellent Experience! After much research, my wife convinced me to take a look at a 2010 Mercedes SLK300 she found at Merced Hagerstown Mercedes-An Excellent Experience! After much research, my wife convinced me to take a look at a 2010 Mercedes SLK300 she found at Mercedes-Benz of Hagerstown. We arrived and were greeted by Wes Whetstone, who showed us the car. It was nearly flawless, single owner, and had less than 6K miles. Wes threw us the keys and we were off. I was pleasantly surprised by how smooth, precise, and powerful the little car was! My wife was smitten. After a bit of negotiation, Wes not only gave us the exact deal (price and trade-in) that we wanted, but also found great financing for the vehicle. We came back for delivery and Wes treated us with a grand tour of the car's features and controls in the pristine "launch garage." Soon we were off into the sunset. We give Wes and Mercedes of Hagerstown an A+ in sales, service, and quality. Now I've got to find a Benz for me!! More
Barry was great to work with and made our experience at this dealership a pleasure. Barry came in early on his morning off to meet us on our schedule. We would recommend Barry and this dealership to all. this dealership a pleasure. Barry came in early on his morning off to meet us on our schedule. We would recommend Barry and this dealership to all. More
Pros: Great dealership with friendly staff. Wes has been a great salesman to work with. I look forward to conducting business with him again. Cons: During a previous car purchase there, I had difficult a great salesman to work with. I look forward to conducting business with him again. Cons: During a previous car purchase there, I had difficulty getting a callback from Austin in the Finance Department regarding very basic information. He had not returned my message for at least 2 weeks. More
Barry was a pleasure to do business with while shopping for a car the past couple of weeks. Very professional and knowledgeable. Persistent but not pushy. Would recommend Barry to anyone that is looking fo for a car the past couple of weeks. Very professional and knowledgeable. Persistent but not pushy. Would recommend Barry to anyone that is looking for a car. More
when I walked into the dealership, my mind was already made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted to get in and out. Mr. Buchanan got me in a ML and Wes did the test drive with me. Long story short, I bought the ML two days later because the color I wanted was on the way! Thanks guys, Tanja J Burton More
I have purchased many new and used vehicles in the past, this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to make us feel welcome. He was also very knowledgable regarding all aspects of the vehicle. More
low pressure environment and helpful, friendly staff. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. More
This is my second Mercedes Benz purchase from this dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both the first salesman I dealt with some years back and Mr. Michael Lavrenchic are top notch profesioonals. I would recommdn Mercedes Benz of Hagerstown to anyone. More
We bought ML350 BlueTec. This is the second car we have bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever in the market for a new Mercedes car in future, we will certainly contact Barry. overall we had a very good experience. More
The Car was cleaned and waxed and in perfect condition for our inspection and test drive. Barry London was very personable and well informed about the car and its history. The purchase process went very for our inspection and test drive. Barry London was very personable and well informed about the car and its history. The purchase process went very smoothly with a good price and excellent loan terms. We came from Fauquier County Virgina and the staff stayed after working hours to ensure a smooth completed purchase. This allowed us to drive the vehicle home without having to return for further paper work or final cleaning. The used car warranty of two months and 2,000 miles is double what I am used to, that is a nice extra. All in all it was a very pleasant experience. We love the car. We would recommend Barry and the dealership to any one looking for a very nice used car. More