Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,506 reviews

December 22, 2011

Hagerstown Mercedes-An Excellent Experience! After Hagerstown Mercedes-An Excellent Experience! After much research, my wife convinced me to take a look at a 2010 Mercedes SLK300 she found at Merced More

by dsampey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
December 20, 2011

Barry was great to work with and made our experience at this dealership a pleasure. Barry came in early on his morning off to meet us on our schedule. We would recommend Barry and this dealership to all. More

by willang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
December 13, 2011

Pros: Great dealership with friendly staff. Wes has been a great salesman to work with. I look forward to conducting business with him again. Cons: During a previous car purchase there, I had difficult More

by bjperalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
December 13, 2011

Barry was a pleasure to do business with while shopping for a car the past couple of weeks. Very professional and knowledgeable. Persistent but not pushy. Would recommend Barry to anyone that is looking fo More

by mark.siner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
December 12, 2011

when I walked into the dealership, my mind was already made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted More

by tjburton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Buchanan,Wes, Andre
December 09, 2011

I have purchased many new and used vehicles in the past, this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to More

by mihillier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
December 08, 2011

low pressure environment and helpful, friendly staff. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. More

by ralphandeddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Justin Harbert
December 06, 2011

This is my second Mercedes Benz purchase from this dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both More

by Larry Hoover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Michael Lavrenchik
December 06, 2011

We bought ML350 BlueTec. This is the second car we have bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever More

by Rsodhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
December 03, 2011

The Car was cleaned and waxed and in perfect condition for our inspection and test drive. Barry London was very personable and well informed about the car and its history. The purchase process went very More

by Juergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
...
218
...