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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

December 02, 2011

The mb of hagerstown has assisted our needs beyoud normal. With great service and excellent support service .This is why our family we be back for many more purchases. More

by lowejamwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Mummert and staff, Tom Mummert
December 02, 2011

great experience! Barry was so kind and informative and made sure I was comfortable with the process of purchasing a new car. he kept me informed and was great at making sure I had a pleasant experience. More

by moemoe1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
November 30, 2011

I found the dealership through an online listing. After several prompt and polite conversations I finally made the trek to visit Stephen Ames and the Hagerstown MB dealership. Once on-site I was quickly g More

by ZachZH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ames
November 28, 2011

My experience at MB of Hagerstown was great. Barry London was very knowledgeable and completely worked around my schedule and kept me apprised when the cars I was interested in arrived. He spent a lo More

by Casshammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Austin Shemon
November 23, 2011

This was our first Mercedes and they made the sales, ordering and delivery process an easy and pleasent experience. The information that we were told from the beginning did not change and we were kept w More

by JBuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London and Rob Buchanan
November 15, 2011

Great dealership! Michael was very down to earth and professional. This is the 3rd car I have leased/purchased from this dealership and I have nothing but good things to say about them and Michael. I More

by cnmiyeager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Michael Lavrenchik
November 13, 2011

Wow! I just purchased a used vehicle from Mercedes Benz of Hagerstown. My husband and I were extremely impressed with our whole experience from start to finish when we purchased our vehicle. Barry London More

by sdale0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Rob Buchanan
November 13, 2011

THIS WAS THE BEST BUYING A CAR EXPERIENCE THAT I HAVE EVER HAD. THEY GAVE ME A GREAT PRICE FOR THE CAR I PURCHSED. THE SALE PERSON STEPHEN WAS VERY NICE THROUGH THE WHOLE DEAL. THE CAR DEALERSHIP WAS More

by jadixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : stephen ames and austin
November 09, 2011

Over the past several years, we have purchased 3 cars from Mike. He is always very helpful and knowledgable about the vehicles. We have always been able to count on him to help us negotiate a great dea More

by Gene123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
November 08, 2011

I really enjoyed working with Barry. I thought I knew what I wanted to buy when I arrived but found out they had other cars to choose from and he was very helpful in making a selection. I would recomme More

by rcraig44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
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