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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,497 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,497 reviews

April 07, 2025

I had an awesome experience buying my new Mercedes-Benz. I drove 2 hours to the dealership and Rob had my car parked out front ready for me to see. He answered all my questions and concerns. I would highly More

by Colby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mercedes-Benz of Hagerstown responded

Colby, we're delighted to hear that Rob and the team at Mercedes-Benz of Hagerstown made your experience worth the drive! Thanks for recommending us, and enjoy every moment with your new car!

April 07, 2025

I would like to personally thank Rob for all the outstanding help he provided to me. He was professional, knowledgeable, responsive and very patient. It has been a pleasure working with him. He t More

by Schmitz26a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Rob provided such outstanding service during your purchase at Mercedes-Benz of Hagerstown. It's wonderful knowing he was able to assist with all your questions and concerns, making the experience a memorable one. Thank you for choosing us for your 5th Mercedes; we hope it brings you joy on every drive!

April 06, 2025

Barry was very professional which was the correct approach for us. Christine was also very helpful. More

by terry129@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Hagerstown responded

Terry, thank you for sharing your kind regards for Barry and Christine! It was a pleasure to assist you at Mercedes-Benz of Hagerstown!

April 03, 2025

I want to personally thank Barry for his patience and professionalism. I would consider myself a tough customer and Barry has sold me my last 3 cars. I've shopped around but always seem to end up g More

by j0lengy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing such a heartfelt review! We're delighted to hear that Barry has consistently provided you with exceptional service at Mercedes-Benz of Hagerstown. We look forward to continuing this relationship and creating more memorable experiences together!

April 01, 2025

Our sales associate was knowledgeable and patient. He was able to accommodate our needs. It was a pleasure working with him. More

by andrea46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Hagerstown responded

Andrea, we're delighted to hear that your experience with our sales associate at Mercedes-Benz of Hagerstown was so positive. Thank you for sharing this feedback!

March 29, 2025

We love our MB! Barry was professional and very patient when answering all of our questions about the vehicle. He downloaded the MB app to my phone and explained how More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Hagerstown responded

Mary, we're delighted to hear that Barry and Christine provided such a thorough and helpful experience at Mercedes-Benz of Hagerstown. It's fantastic knowing you're enjoying your new MB! Thank you for the kind words, we look forward to seeing you again in the future!

March 29, 2025

This is my 3rd vehicle from Mercedes of Hagerstown. They’re always fantastic to work with and make the buying process a breeze. More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Hagerstown responded

Corey, thank you for your continued trust in Mercedes-Benz of Hagerstown! We're delighted to hear that each experience has been fantastic and seamless. Enjoy your new vehicle!

March 28, 2025

Such a pleasure dealing with Barry and purchasing our new MB. All of the staff we talked and worked with were phenomenal. Can’t recommend enough! More

by bettyb6381
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your positive experience with Barry and the team at Mercedes-Benz of Hagerstown! We're delighted to hear that everything went smoothly. Enjoy your new MB, and we appreciate the recommendation!

March 20, 2025

The sales lady knew her stuff. I came in just browsing for a Benz. Never talked to another dealer after my first contact with Hagerstown Mercedes. More

by 3rdrjc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi Livelsberger
Mar 21, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that our knowledgeable sales team at Mercedes-Benz of Hagerstown made such a great impression! Thank you for choosing us, and we hope you're enjoying your new Benz.

March 18, 2025

Barry was professional and pleasant. Very helpful and gave us a lot of information on the GLC we purchased. Would definitely recommend!! More

by thanield93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided you with a professional and informative experience at Mercedes-Benz of Hagerstown. Thank you for recommending us! Enjoy your new GLC!