Mercedes Benz of Hagerstown - Service Center

For the last 11 years Alex has been taking care of my automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my ex automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my experience a pleasure. More

My service experience is always great at this dealership. Everyone is polite and professional, They do great work. Everyone is polite and professional, They do great work. More

Always a pleasant experience to get my Mercedes serviced in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. More

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! More

Excellent service & very efficient customer care, everyone was super friendly and helpful with the service they provided everyone was super friendly and helpful with the service they provided More

Outstanding quality of work and service of the Hagerstown Mercedes dealership. I will highly recommend that dealership.! Mercedes dealership. I will highly recommend that dealership.! More

The entire atmosphere is very friendly. Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quit Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quite the opposite of some other establishments where employees are rude and could care less about your needs. While the service cost are high, I am pleased with the service they provide. I’ve dealt with MoH for many years and hope to continue. More

Great service and staff at MB Hagerstown! Always professional in every way and work is done as promised.. Always professional in every way and work is done as promised.. More

Outstanding customer service by everyone who I came in contact with. Everyone is very friendly and the communication was perfect! contact with. Everyone is very friendly and the communication was perfect! More

Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More