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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
March 02, 2023
Very satisfied excellent costumer service everyone was very nice and knowledgeable very happy thank you very nice and knowledgeable very happy thank you More
by kabashivlora8
February 25, 2023
I came in Nov 2022 to purchase a Mercedes Benz G63 - The car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went throug car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went through it went under my personal credit information which was not how we processed the contract or paperwork. I've attempted to work with finance manager Michael S and have reached out to every person with "supervisory titles" there to only be ignored including VP Bill O, and managers such as Michael C, Thomas, Vlad, Matt, Mike JR, Kevin and Dick. This deal has turned into such a mess - I also had my vehicle registration done incorrectly (no surprise) and when I paid the additional fee for the Mercedes ME additional features the product specialist Alex G registered it to a different vehicle not my own - so now a different customer is enjoying the services I paid for and I was not refunded. Its been a mess from start to finish and tbh I regret bringing my services here. Today I formally filed a complaint with the BBB for mediation to see if someone wants to start doing their job correctly and assist with the mistakes that occurred here. Be careful and consider Flecher Jones instead because its a mess here and if a business owner do not expect them to understand and work with you if your putting your car under your business name. More
by Talia Ramos
Employees Worked With
Other Employees :
Bill O'hara, Abe Zabadneh
February 09, 2023
I had a pleasant experience purchasing my vehicle here. They were straightforward and efficient. I appreciated that they did not try to add a lot of bogus dealer fees. Excellent service. They were straightforward and efficient. I appreciated that they did not try to add a lot of bogus dealer fees. Excellent service. More
by Ranni
Employees Worked With
February 09, 2023
She was Very transparent and upfront! I could tell Nina also cared about me and my needs which is a huge factor and why I got the auto vehicle. Shouldn’t hesitate to do business! I could tell Nina also cared about me and my needs which is a huge factor and why I got the auto vehicle. Shouldn’t hesitate to do business! More
by Christian
February 07, 2023
I personally experienced one of the best car purchasing experiences ever. I worked with Ilona and she is great. Communication was great from the start. She is super patient and super nice. Buy here and experiences ever. I worked with Ilona and she is great. Communication was great from the start. She is super patient and super nice. Buy here and you can’t go wrong More
by Clarkm111
February 04, 2023
Austin went out of his way to take care of me and make the deal happen! Because of this persistence and always answering the phone and responding through text made the deal happen when at a few times I a the deal happen! Because of this persistence and always answering the phone and responding through text made the deal happen when at a few times I always really not considering doing the deal. He made it happen though!!!5 ⭐️ More
by drsamuelortho
Employees Worked With
January 27, 2023
I’m happy to have my dream car! Pout and the staff has been wonderful! Everyone is professional and personal! Keep up the great job! I will definitely tell my friends l! Pout and the staff has been wonderful! Everyone is professional and personal! Keep up the great job! I will definitely tell my friends l! More
by Deb Turner
January 27, 2023
The whole experience was great! Tom, David and Jose made this dream come true! I highly recommend buying from them! Tom, David and Jose made this dream come true! I highly recommend buying from them! More
by Sarahjoliva
January 23, 2023
I just brought home a beautiful GLC and am delighted with it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like family. More
by Bonseye
January 18, 2023
We are very pleased with purchase our first German Mercedes SUV. Piotr was helping and explain all our question. Great and friendly salesman to work with. We will definitely recommended Piotr to ou Mercedes SUV. Piotr was helping and explain all our question. Great and friendly salesman to work with. We will definitely recommended Piotr to our family and friends. btw: Very clean showroom too. More
by krzysztof1249
Employees Worked With
Piotr Siemieniuk
