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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
September 02, 2021
I purchased a 2021 MB C300 and Payton was my salesman. He was so professional, informative & really made sure I got exactly what I wanted! The whole dealership staff was very friendly and provided top notch was so professional, informative & really made sure I got exactly what I wanted! The whole dealership staff was very friendly and provided top notch service! I also, worked with Claudia, who made sure my new car was all set up with the perks I needed. Charlie in finance was also a rockstar! 100/10 for my whole experience! More
by talitali3834
August 05, 2021
I would like to share my excellent experience with Peter Ciesielski. Every time I am in a need of maintenance of any of my vehicles Peter goes above and beyond and treats me very professionally. I am alway Ciesielski. Every time I am in a need of maintenance of any of my vehicles Peter goes above and beyond and treats me very professionally. I am always happy with the prices he provides for any repair of my vehicles. I would like to thank the dealership for having such a wonderful person like Peter and the amazing team of mechanics working there. Stefan Karakashev Livera Delivery Inc. FedEx Ground CSP More
by Stefan Karakashev
Employees Worked With
Peter Ciesielski
July 31, 2021
Great service, very professional and conducted themselves with integrity, all this allowed for a very pleasant buying experience. Piotr was knowledgeable and courteous and provided a fair price and allowed f with integrity, all this allowed for a very pleasant buying experience. Piotr was knowledgeable and courteous and provided a fair price and allowed for a pain free purchase. I visited a handful of dealerships in the area, the delta between those and Mercedes Benz of Hoffman Estates is difficult to comprehend. I will consider this group for all my future automobile purchases and would urge everyone to consider this group. More
by dhermansen
Employees Worked With
Piotr Siemieniuk, Michael Spooner
July 29, 2021
Great service; excellent job by Julio Ramirez in service department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! More
by jrusso44
Employees Worked With
July 26, 2021
The buying experience was very negative, GM Tom Mays was full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified checks from my credit union or bank. However, Finance Manager Charlie stated he would accept certified checks, I was not going to purchase your car until Charlie changed my mind. I don’t know what Tom’s issue, he made me feel that he is biased. More
by Shakazulu99
July 16, 2021
We had such a wonderful experience with the Mercedes Benz of Hoffman Estate. Piotr Siemieniuk went above and beyond to accommodate all of our needs while we were looking for a new car. I highly recommend h of Hoffman Estate. Piotr Siemieniuk went above and beyond to accommodate all of our needs while we were looking for a new car. I highly recommend him, and honestly the entire team of this dealership - they exceeded all of our expectations! More
by Augusta
July 01, 2021
I had a great experience at Mercedes Benz of Hoffman Estates. Kirk Anderson was helpful and attentive to my needs as a buyer throughout the entire process. Couldn’t recommend working with Kirk enough! Estates. Kirk Anderson was helpful and attentive to my needs as a buyer throughout the entire process. Couldn’t recommend working with Kirk enough! More
by farrahsoa
Employees Worked With
Kirk Anderson
June 28, 2021
Nelson was very pleasant and very helpful We were at the dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done More
by 150 optimax
Employees Worked With
Other Employees :
Benny who shows us how to use all the features was AWSOME Great guy and is a assett to youre dealership , Michael Spooner, Nelson Cabera
June 23, 2021
Quick, thorough and painless. Treated like family. I was not looking forward to the process of purchasing, test driving etc. Bit it went very smooth and I left hapy not looking forward to the process of purchasing, test driving etc. Bit it went very smooth and I left hapy More
by kevfer.kf
June 23, 2021
Top notch service! Sales people are incredible. They treat you like you’re only customer. I love the SUV we purchased and I love the service I got and will continue to get. Teamwork at its finest! Yo treat you like you’re only customer. I love the SUV we purchased and I love the service I got and will continue to get. Teamwork at its finest! You will definitely not regret purchasing a Mercedes from Nina or anyone else working there. Thank you Ziegler Mercedes, you’re the BEST!!!! More
by Pooch21
Employees Worked With
Other Employees :
Gabe Estrada, Charlie Trauscht
