
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service; excellent job by Julio Ramirez in service department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! department; timely completed as promised- will return in the future . Friendly, competent and appreciate the car wash!! More
The buying experience was very negative, GM Tom Mays was full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified checks from my credit union or bank. However, Finance Manager Charlie stated he would accept certified checks, I was not going to purchase your car until Charlie changed my mind. I don’t know what Tom’s issue, he made me feel that he is biased. More
We had such a wonderful experience with the Mercedes Benz of Hoffman Estate. Piotr Siemieniuk went above and beyond to accommodate all of our needs while we were looking for a new car. I highly recommend h of Hoffman Estate. Piotr Siemieniuk went above and beyond to accommodate all of our needs while we were looking for a new car. I highly recommend him, and honestly the entire team of this dealership - they exceeded all of our expectations! More
I had a great experience at Mercedes Benz of Hoffman Estates. Kirk Anderson was helpful and attentive to my needs as a buyer throughout the entire process. Couldn’t recommend working with Kirk enough! Estates. Kirk Anderson was helpful and attentive to my needs as a buyer throughout the entire process. Couldn’t recommend working with Kirk enough! More
Nelson was very pleasant and very helpful We were at the dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done More
Quick, thorough and painless. Treated like family. I was not looking forward to the process of purchasing, test driving etc. Bit it went very smooth and I left hapy not looking forward to the process of purchasing, test driving etc. Bit it went very smooth and I left hapy More

Top notch service! Sales people are incredible. They treat you like you’re only customer. I love the SUV we purchased and I love the service I got and will continue to get. Teamwork at its finest! Yo treat you like you’re only customer. I love the SUV we purchased and I love the service I got and will continue to get. Teamwork at its finest! You will definitely not regret purchasing a Mercedes from Nina or anyone else working there. Thank you Ziegler Mercedes, you’re the BEST!!!! More
Quick and easy car buying process! All the workers were accommodating and very polite! Such a great experience, and I would recommend if you want to get straight to the point and an honest car buying exper accommodating and very polite! Such a great experience, and I would recommend if you want to get straight to the point and an honest car buying experience. More

Nina and the rest of the Hoffman Estates Mercedes-Benz staff were great! All the staff made my transaction smooth and quick. Extremely happy with my experience! staff were great! All the staff made my transaction smooth and quick. Extremely happy with my experience! More
Mercedes-Benz of Hoffman Estates is a wonderful dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on an extremely busy Saturday. However, I didn’t have to wait long at to be helped. From start to finish, Tim was very pleasant and I was happy to have him as our salesman. I loved the fact that he asked not only my husband his name, but also asked my daughter, and me our names as well. Tim was very professional, personable, and knowledgeable. He even reached out weeks after the sale to see how things were going with the new car and to see if we had any questions or concerns. He definitely went above and beyond my expectations and I look forward to doing business with him and this dealership again. Jose Garcia did the delivery presentation with us and he was amazing as well! There is so much to learn in the new vehicles and Jose was extremely patient, while walking us through everything. He answered all of our questions and made sure we understood how to work all of the new technology. Jose is very knowledgeable and it was a pleasure working with him. He also let us know that we can call him anytime if questions arise. If you’re looking for a Mercedes Dealership, I highly recommend Mercedes-Benz of Hoffman Estates. You won’t be disappointed! More