
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,160 reviews
My overall experience was excellent, Ilona was very helpful and answered all the questions I had. Never felt pressured or rushed to make a decision. Thank you Ilona again and the staff at Zeigler for m helpful and answered all the questions I had. Never felt pressured or rushed to make a decision. Thank you Ilona again and the staff at Zeigler for making this process smooth and helping me join the Merecedes Benz Family. More
Kind of knew what I wanted, but Piotr and the team made it super easy to get what I wanted and found the perfect car for me. There were a couple of small issues that I pointed out and they IMMEDIATELY fixe it super easy to get what I wanted and found the perfect car for me. There were a couple of small issues that I pointed out and they IMMEDIATELY fixed them and made me feel important. Definitely a satisfied customer! More

I knew exactly which car I wanted as this was my 4th Mercedes, and so my husband and I drove up 5+ hours to drive the car I saw online. Piotr and I had corresponded for several days setting up an appoi Mercedes, and so my husband and I drove up 5+ hours to drive the car I saw online. Piotr and I had corresponded for several days setting up an appointment, and upon arrival, were promptly met at the appointed time. Piotr knew this was going to be my car, and so directed all information, negotiation and financing to me. As a woman, I appreciated the courtesy shown me. Piotr was easy to work with, and I ended up driving my new SL550 home. More
I had a fantastic experience working with Tim McGrath, and the team at Mercedes-Benz of Hoffman Estates. We were approached quickly and kindly when we entered the showroom by Tim, who helped me throughou and the team at Mercedes-Benz of Hoffman Estates. We were approached quickly and kindly when we entered the showroom by Tim, who helped me throughout my entire shopping experience. From exploring options, test driving, to answering my (many) questions and making sure that I got a personalized session teaching me how to use my new vehicle. I can’t recommend Tim highly enough, so fantastic to work with! Michael in finance was also also great, super quick, thorough, and personable. The entire team here made the shopping process very enjoyable! More

Great experience. Everyone was very friendly and helpful. Easily the best car buying experience I’ve ever had, and the least amount of time I’ve spent at a dealership buying a car. 10/10 would repeat. Easily the best car buying experience I’ve ever had, and the least amount of time I’ve spent at a dealership buying a car. 10/10 would repeat. More

We purchased Mercedez gle 350 from this dealership and so happy with our decision. Nina was very professional . We will definitely come back to get an another Mercedez from this place . Thank you to Nina and happy with our decision. Nina was very professional . We will definitely come back to get an another Mercedez from this place . Thank you to Nina and all staff ! More
The experience was hassle free with a great price. Ronnie was great to deal with and we never felt pressured into the sale of the GLS we purchased Ronnie was great to deal with and we never felt pressured into the sale of the GLS we purchased More
we had a great experience buying our 2021 MB GLA yesterday. there trade in appraisal was lower than I wanted so I brought the appraisal in from the local BMW dealer we were at the day before and the yesterday. there trade in appraisal was lower than I wanted so I brought the appraisal in from the local BMW dealer we were at the day before and they agreed to match their appraisal. we bought a loaner car with almost 6,000 miles on it even thought it was out being used. they were able to exchange it for another loaner and get it back so we could test drive it. we were happy with the white GLA loaner over the 2 gray and one black loaners available for sale. we got a great car at a reasonable price even though we traded in an Audi A3 with only approx. 400 miles on it. More
Kirk with Mercedes of Hoffman Estates will get you into the car you want and treat you the way you deserve to be treated! Excellent salesman and a great dealership! the car you want and treat you the way you deserve to be treated! Excellent salesman and a great dealership! More
This dealer has 2018 Lexus LC500 with 7436 miles asking price was $74999. After almost 2 weeks negotiations, the price went down to $72500. However, I later learned that this same car got rejected from ano price was $74999. After almost 2 weeks negotiations, the price went down to $72500. However, I later learned that this same car got rejected from another recent buyer which he flew across country to came to realization that it has bumper damage on front and back, and the car has white vinyl wrap which its in bad condition. I still decided to buy at $72500 but the general manager name Tom May later changed his mind and told me that the price went up to $76999. I also deal with Kevin Dorsey who is a customer relation manager. Both of them played games with me and seems like they don’t respect the customers. Never have I experienced this type of business practice at a professional car dealer. Offer and change the price after customer agreed to buy. One thing that is very important and they violated was they sent me a picture that has the previous owner name. These people are dishonest and will try to rob you. Stay away!! More