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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
February 03, 2021
Dimitri was very helpful throughout the entire process. He also went out of his way to drop off the car and return my loaner when certain repairs were needed after purchasing. Would recommend! He also went out of his way to drop off the car and return my loaner when certain repairs were needed after purchasing. Would recommend! More
by Jamie Crose
January 28, 2021
Mike Connolly, the GM is an upstanding gentleman. My purchase from them was not without incident. However, the aforementioned gentleman is righting their wrongs. Nothing more I can say but thank you. purchase from them was not without incident. However, the aforementioned gentleman is righting their wrongs. Nothing more I can say but thank you. More
by DLS
January 21, 2021
Great knowledgeable staff that puts the customer first. It was a non stressful experience which made buying the car so much more enjoyable. Would buy another vehicle from this dealer in the future. It was a non stressful experience which made buying the car so much more enjoyable. Would buy another vehicle from this dealer in the future. More
by midweststar7
January 12, 2021
The quality this dealer holds their cars to is laughable. Their inspection report did not have any specific information about the car. I have no problem disagreeing on a price and walking away, but I don’t a Their inspection report did not have any specific information about the car. I have no problem disagreeing on a price and walking away, but I don’t appreciate the way Mike Perez spoke to me and addressed my concerns with the car I was interested in. I came to zeigler because they’re known for their great service and hold their cars to a high standard. This dealership showed me otherwise. I’ve had better experiences at off brand dealerships. Will never buy a car from Zeigler. More
by rsinno
Employees Worked With
Mike Perez
December 22, 2020
Kirk was excellent getting my car fixed as promised. please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! More
by Mhughes
Employees Worked With
Kirk Anderson
December 13, 2020
We can’t say enough about the service we have received at this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone out of his way to address every question and concern we’ve had throughout the process. Everyone here is the best. More
by jandaallenson
Employees Worked With
Other Employees :
Charlie Trauscht
December 11, 2020
Piotr was amazing. He was concerned for me regarding my previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English whic previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English which made things easier and smoother. Highly recommend More
by Kat Vigneau
Employees Worked With
Piotr Siemieniuk
November 30, 2020
All work was performed sufficiently, and car was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was a good reason for that. Great job. More
by Anthony
Employees Worked With
Other Employees :
I only dealt with the Service and Parts Departments.
November 27, 2020
Payton is an incredible salesman who made me feel well taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! More
by Shaneprrlt
November 23, 2020
We purchased our second vehicle from Mercedes Benz of Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we travel 6 hours. The entire staff is professional and courteous and exemplify the best in a vehicle purchase experience! More
by Charles665
Employees Worked With
Other Employees :
Stephanie Smith, Charlie Trauscht
