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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,136 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,136 reviews
October 27, 2020
Great experience beginning to end. Found the perfect vehicle at a great price. I’ll be sending all my family and friends from now on. vehicle at a great price. I’ll be sending all my family and friends from now on. More
by Fj92
Employees Worked With
Helpful October 26, 2020
Excellent! The dealership went above and beyond from my expectations. Everyone was willing to work with me and put my needs first. I will recommend Hoffman Estates Mercedes to my friends and family thank y expectations. Everyone was willing to work with me and put my needs first. I will recommend Hoffman Estates Mercedes to my friends and family thank you! More
by mmolchanov90
Employees Worked With
Other Employees :
Manager Matt 5 Stars, Frank Campos
October 25, 2020
The sales consultant, David Bennet, and everyone I interacted with was professional, courteous and friendly. The entire buying experience from start to finish was very enjoyable. interacted with was professional, courteous and friendly. The entire buying experience from start to finish was very enjoyable. More
by MOM
October 25, 2020
We visited this dealership after flying in from Memphis. From the start of my contact with Mercedes Mike it was all 5 stars. He was so nice and very knowledgeable. He made my purchase experience so amazing. From the start of my contact with Mercedes Mike it was all 5 stars. He was so nice and very knowledgeable. He made my purchase experience so amazing. First car I purchased ever and was completely satisfied. More
by Amysmith332
October 24, 2020
Kevin and Peter are the best! Answered all my questions, got a great deal. I highly recommend them period. Thanks guys, real life lifesavers yayyy got a great deal. I highly recommend them period. Thanks guys, real life lifesavers yayyy More
by Jvsimpson91
October 19, 2020
Awesome experience. I needed to expand my fleet in my delivery company and luckily I was referred to Mike Perez. He got me two extended high roof sprinters hassle-free. The sale went smoothly that I wa delivery company and luckily I was referred to Mike Perez. He got me two extended high roof sprinters hassle-free. The sale went smoothly that I was able to focus on my delivery biz. I LIKE MIKE. So much that I got two sprinters. Go see him. He will take good care of you like he did me! More
by rocky
Employees Worked With
Mike Perez
October 19, 2020
I don't know where to begin, this dealership jumped through hoops for me. I actually purchased my car from Barrington Mercedes Benz (which was an absolute disaster) I had issues with a repair that had through hoops for me. I actually purchased my car from Barrington Mercedes Benz (which was an absolute disaster) I had issues with a repair that had been done to my car prior to my purchase (yes it was new) they denied the repair and really did not want to be bothered with dealing with it. So for Hoffman estates Mercedes to step up and take over and treat me the way they did was fantastic! They picked my car up and took care of everything, returned it to me like brand new. A real class act! Cathy got the ball rolling and after the service manager found out what happened to me he had Julio take care of everything! Thanks so much for all your help. I know where my next Mercedes will come from. More
by lottafundj
October 18, 2020
Sales person was easy to do business with and handled our purchase perfectly with no pressure on my wife our I. Was a perfect purchase and we love the car. purchase perfectly with no pressure on my wife our I. Was a perfect purchase and we love the car. More
by gbrinke72
October 16, 2020
GOOD SERVICE AND VERY COUTEOUS STAFF AND ALWAYS LOVE TO VISIT THIS PLACE. TOM THE MANAGER IS VERY HELPFUL AND NINA DID A GOOD JOB VISIT THIS PLACE. TOM THE MANAGER IS VERY HELPFUL AND NINA DID A GOOD JOB More
by Mohammed Qurashi
October 15, 2020
Amazing experience start to finish - my first purchase with Hoffman Estates and it could not have been better. The Sales Associate, Ilona, and the team at Hoffman made the experience exceptional! Well w with Hoffman Estates and it could not have been better. The Sales Associate, Ilona, and the team at Hoffman made the experience exceptional! Well worth the drive from Michigan. More
by Scott H
