Mercedes-Benz of Hoffman Estates

No commutation between internal departments. Considering No commutation between internal departments. Considering the cost of service the expectation fell short. Chances of using hi his company again are sl No commutation between internal departments. Considering the cost of service the expectation fell short. Chances of using hi his company again are slim or zero More

Robert Fragoso is the best. Due to him, I will continue to come here for my car service. Great help and kind person. He talks politely to come here for my car service. Great help and kind person. He talks politely More

I’m proud to say I just joined the Mercedes club my experience there was fantastic. I was greeted instantly by Tom Herwehe. They gave me a warm welcome had me speak to TIM MCGRATH spoke to him about my experience there was fantastic. I was greeted instantly by Tom Herwehe. They gave me a warm welcome had me speak to TIM MCGRATH spoke to him about my price point he executed it gave me a great deal. Went on a test drive explains every detail very humble and kind I would highly recommend TIM MCGRATH. During the process I was even greeted by the General manager Michael Connolly. He made sure I had a nice smooth experience. I would definitely recommend this dealership for a wonderful experience and stress-free. Sincerely, Margarita Claros More

Wojciech was extremely helpful with my recall and a few inquiries I had. The recall was rectified options were given to me for other minor repairs. inquiries I had. The recall was rectified options were given to me for other minor repairs. More

Excellent service. Wojciech provided great service. Very helpful. I had my car detailed after my service and it looked brand new again. I am very pleased helpful. I had my car detailed after my service and it looked brand new again. I am very pleased More

Everyone was cooperative and courteous. They even help me with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentlem with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentleman. I guess he was a porter. Very nice guy. More

I’ve been bringing my mercedes to Hoffman for many years. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. I highly recommend Julio and this dealership and I will forever be a loyal customer! More

Matthew Price has been very courteous and helpful. Brought in for brake and tire replacement. Matt helped to make sure everything is done right. Still need to work on acceleration issue but technician Brought in for brake and tire replacement. Matt helped to make sure everything is done right. Still need to work on acceleration issue but technician wasn’t able to find it. More

Things went well. Jason is a good advisor. Work was done. The dealership was clean and comfortable. I will continue to use this dealer for service needs. The dealership was clean and comfortable. I will continue to use this dealer for service needs. More

Matt is awesome! I appreciate the sincerity, professionalism, and overall customer service. My technician was just as awesome and the support given for a loaner. professionalism, and overall customer service. My technician was just as awesome and the support given for a loaner. More